Customer Relations Representative - State Farm Agent Team Member

Role Description As a Customer Relations Representative – State Farm Agent Team Member, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your role involves handling inquiries, resolving issues, coordinating with team members, and supporting the community’s needs. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. Compensation $40,000.00 - $55,000.00 per year Benefits Licensing paid by agency 401(k) Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Agency Overview Founded in 2006, our agency consists of a dedicated team of six professionals focused on teamwork, growth, and confidence. We provide comprehensive benefits including Blue Cross Blue Shield health and dental coverage and a 401(k) plan. Employment Terms State Farm agents are independent contractors who hire their own employees. Agents are responsible for all employment decisions regarding their employees. #J-18808-Ljbffr