Shipping and Receiving Coordinator

Job Description

As Shipping and Receiving Coordinator, you’ll provide responses to customer inquiries including pick-ups, schedules, and product orders and you will dispatch vehicles on pre-set routes for each CSR daily.

• Assist walk-in customers as needed.
• Assist with routine handheld/printer availability and operations.
• Build and print daily routes for drivers including preparing shipping documents, route sheets, and barcode labels.
• Dispatch drivers for extra or missed pick-ups and ensure that routes are balanced.
• Assist Customer Service with customer requests, route changes, and rescheduling for pickups/missed stops.
• Monitor operations and work of all Customer Service Reps.
• Monitor and escalate CIC’s to supervisor
• Review driver paperwork (VCR and logbook) and file paperwork.
• Debrief drivers in accordance with written SOPs.
• Complete consolidated manifests for trailer shipments.
• Forward VCR (Vehicle Condition Report) reports to Transportation Supervisor/Manager for maintenance requests.
• Assist drivers with any problems/issues that arise.
• Create load sheets, prepare reviews and stamp all manifests.
• Oversee and participate in the maintenance of DOT Log Files and Vehicle Condition Reports for all CSRs and equipment. Ensure DQF, DOT Logs and VCR logs are accurate and complete; must maintain DOT files and download PDTs.

Pay range is $25 - $27/hour.

Qualifications:
Qualifications

Basic Requirements:

• High School diploma or General Educational Development (GED) required
• 1+ years of experience providing administrative support. Examples of this include payroll entry, generating reports, or bookkeeping/accounting experience.

Preferred Requirements:

• Experience using Salesforce, Preview, SPAK, and Steriwise, or similar systems, preferred.
• Experience with CORE and Intelligent Document Processing (IDP) is a plus.
• Experience in administrative tasks and office management is preferred.
• Experience in hazardous waste management is preferred.
• Understanding of the waste management industry is a plus
• Ability to interact with customers and manage SLAs and relationships preferred.
• Intermediate skills in Microsoft Excel is preferred.
• Attention to detail in work tasks and documentation is preferred.

Additional Information

Benefits: Comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, tuition reimbursement, paid volunteering and more. In addition, commencing no later than January 1, 2027, benefits package will include participation in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.