Sales Operations Specialist

On-us is a global B2B2C Incentive Intelligence Platform helping enterprises acquire, engage and retain customers through intelligent rewards, incentives and personalized engagement strategies. Trusted by leading organizations across banking, payments, technology, travel and retail sectors, On-us works with strategic partners including Visa, Google Wallet, Microsoft.

To support our rapid business expansion in US, we are seeking a highly driven and motivated Sales Operations Specialist to join our vibrant Business Development Team. This role holds a critical and cross-functional position, as it will involve close collaboration with our IT, product development, business support, and senior management teams. The Sales Operations Specialist will be responsible for qualifying, verifying, classifying, and converting sales leads. They will also interact with marketers and merchants to handle their CRM requests, as well as provide daily business support to the Business Development Manager and top management.

Responsibilities:

• Assist the business development team in handling online customer service inquiries, CRM projects, daily account management for key clients and merchants, and other sales-related forms and paperwork
• Manage data to support data-driven business decisions, including running tests on sales and market intelligence efforts
• Provide support for other business development and business operation-related matters for the team
• Work closely with the Marketing team to launch seasonal promotions and update sales pitching materials
• Assist senior management in managing data governance projects

Requirements:

• Bachelor's degree in Business Administration, IT, Statistics, or other related disciplines
• 1+ year of experience in team assistance, ideally within the sales operations or data analysis spectrum; fresh graduates with relevant internship or part-time experiences will also be considered
• Proficient in Microsoft Excel (e.g., VLookup, Pivot Tables, charting) and Microsoft PowerPoint (a plus)
• Knowledge of Salesforce and G Suite (a plus)
• Excellent analytical thinking skills
• Good business acumen, performance-driven, confident with a strong work ethic, and an active and responsible team player
• Self-motivated with a "get-it-done" attitude, and the ability to thrive in a fast-paced work environment