Rental Coordinator (On-Site)

Rental Coordinator Ziegler Rental, a division of Ziegler CAT, is looking to fill a Rental Coordinator role right away. As a Rental Coordinator, you’ll handle creating, updating, and finalizing rental agreements while keeping both team members and customers informed throughout the process. This position is dynamic and offers great job satisfaction, allowing you to assist customers with real-world challenges using top‑of‑the‑line Cat® Construction equipment and industry leading allied machinery. The role is based on‑site at the branch where the position is hired. Responsibilities Provide rental support to the Rental Sales Team to ensure excellent customer service Answer incoming calls from Sales Representatives, customers, and the rental call center Generate customer quotes, create and close rental agreements while utilizing Ziegler’s proprietary rental software Monitor rental reports to manage daily tasks to ensure process compliance Coordinate equipment deliveries and returns with the Transportation Department Ensure accurate and timely invoices, including collection of unpaid balances Build and maintain knowledge of rental fleet equipment and their applications Collaborate effectively with team members, management, and other departments Assist with inventory management when needed Follow up with Sales Representatives and customers through phone and other communication channels Participate in after‑hours, on‑call support as needed Assist with special projects and training when needed Qualifications High School Diploma or GED; 2 or 4 year degree preferred Personal Attributes Customer focus, attention to detail, dependability, efficiency, planning and organization Ability to multi‑task in a demanding environment Experience working in Microsoft Office Suite and related software Preferred – rental industry knowledge Minimum Physical Requirements Walking, talking, hearing. Working conditions may be both indoor and outdoor; noise level may be moderate at times. Job Description Note This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Accommodations Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals. Equal Opportunity At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Benefits and Compensation Total compensation range (hourly pay plus incentive): $49,900 – $73,900. Health, Dental, Vision, and Life Insurance 15 days of PTO in the first year (accrual starts day 1) 9 paid holidays 401(k) plan with company contribution and match Health Savings Account (HSA) – Ziegler contributes up to $1000 tax‑free each year Short‑Term and Long‑Term Disability Insurance Flexible Spending Account (FSA) and Employee Assistance Program (EAP) Paid Parental Leave and Funeral Leave Fitness membership discount Education Assistance #J-18808-Ljbffr