Delta Vacations, Senior Manager, Digital Experience and Design

How you'll help us Keep Climbing (overview & key responsibilities) With more than 50 yearsin business, Delta Vacations, a Delta Air Lines company, is one of the largestvacation providers in the U.S. We deliver elevated, all-in-one, customized andflexible vacation experiences designed for SkyMiles Members. With DeltaVacations, SkyMiles Members and Travel Advisors can choose memorable getawaysthat feature Delta’s notable flight service to more than 330 destinations in 67countries worldwide, combined with expertly curated hotels and activities. With deep industryexpertise, our leadership and teams go above and beyond to deliver experiencesthat matter for our customers, our partners and our people. We areintentionally building a more inclusive brand that reflects the diversebeliefs, cultures and experiences of our people, travelers and Travel Advisors,while fostering a workplace rooted in teamwork, diversity and innovativethinking. At Delta Vacations, culture is not just what we say, it’s how we showup every day, grounded in integrity, care, resilience and servant leadership. In the SeniorManager, Digital Experience & Design role, reporting directly to Director,Digital Strategy & Delivery , you will play a key role in supportingDelta Vacations by focusing on managing the web content, UX, Design &Search Engine Optimization (SEO) strategies for Delta Vacations’ B2B and B2Cwebsites to deliver high-quality content and digital experiences that elevateuser experience, enhance brand presence, and achieve key business objectives. Primary Functions Own and lead Delta Vacations’ consumer direct and travelagent web content and design strategies to deliver best-in-class webexperiences that support end-to-end user journey. Collaborate with cross-functional teams across Delta andDelta Vacations to build cohesive and effective content strategies for therespective consumer and travel agent audiences. Oversee content guidelines, standards and processes toensure consistency and quality across all digital platforms, while alsoensuring SEO best practices are implemented to increase web visibility insearch, drive high-quality organic traffic and build brand trust. Lead the designs across both websites to ensure they’reuser-centered, intuitive, accessible, consistent, and usable. Partner strategically with internal and external teams toextract and analyze data pertaining to web user flows and web performance todevelop relevant and useful recommendations in service of improving keybusiness metrics. Develop and present insights, strategy and performanceupdates to leadership on key projects and initiatives. Manage relevant budget proposals, forecasts andreconciliations. Lead, negotiate, and maintain contracts with vendors asneeded. Lead and develop team of Managers and IndividualContributors.

WORK ENVIRONMENT

Delta Vacations Corporate Headquarters, Atlanta, Georgia

POSITION TYPE/STANDARD SCHEDULE

Full-Time, Monday through Friday; 8:30 a.m. to 5 p.m. Occasionalevening and weekend may be required as job duties demand.

TRAVEL

Domestic travel may be required to fulfill assignedresponsibilities.

SALARY RANGE

$83,097.00 - $146,158.00 What you need to succeed (minimum qualifications) Bachelor’s degree in Digital/eCommerce or related fieldfrom four-year college or university; or equivalent work experience; orequivalent combination of education and experience 5+ years of experience in digital strategy, UX, contentdevelopment, and/or web design 5+ years of experience managing multiple people Strong understanding of web optimizations, leveraginganalytics to make data-driven content decisions Demonstrated ability to develop and build exceptionaldigital experiences that drive positive customer sentiment and strongengagement Excellent communication and presentation skills, with theability to manage complex projects, gain alignment from key stakeholders, andtranslate business goals into functional web requirements Working knowledge of search engine algorithms and rankingmethods Working knowledge and experience within Customer DataPlatforms (CDP) - Adobe Experience Platform preferred Experience working with external Digital technologyvendors Strong PC skills including MS Word, Excel, PowerPoint,and Outlook Consistently prioritizes safety and security of self,others, and personal data. Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high schoolequivalency. Is at least 18 years of age and has authorization to workin the United States. What will give you a competitive edge (preferred qualifications) Travel and/or tourism industry experience Knowledge of Delta Vacations programs and brands Benefits and Perks to Help You Keep Climbing At Delta Vacations,you’ll have the opportunity to see the world, while building a rewarding careersupported by competitive compensation and benefits. In addition to the ongoing career and compensationadvancement opportunities, we are proud to offer a competitivebenefits package which includes: Competitive salary, profit-sharing program, recognitionand performance incentives. 401(k) with generous company contributions up to 5%. Paid time off including vacation, holidays, paid personaltime, birthing parent and parental leave. Comprehensive health benefits including medical, dental,vision, short/long term disability and life benefits. Family care assistance through fertility support,surrogacy and adoption assistance, lactation support, subsidized back-up careand programs that help with loved ones in all stages. We offer comprehensive wellbeing programs to support youroverall health, including an employee assistance program, free financialmentoring and abundant mental health resources. Domestic and International space-available flightprivileges for employees and eligible family members. Career development programs to achieve your long-termcareer goals. Access to more than 500 discounts, specialty savings andvoluntary benefits through Delta Perks such as auto, home and pet insurance,legal services, childcare and more. We will ensure that individuals with disabilities are provided reasonableaccommodation to participate in the job application or interview process, toperform essential job functions and to receive other benefits and privileges ofemployment. Please contact us to request accommodation. Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmitive Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here #J-18808-Ljbffr Delta Air Lines, Inc.