System Support Representative (SSR)

Job Description

Job Description

Your technical skills deserve a role where they truly matter. E.L. Blake Corporation is looking for a motivated, mission-driven professional to join our team as a full-time System Support Representative (SSR) in Montgomery, AL. If you're someone who thrives on solving problems, keeping systems running at peak performance, and supporting real-world operations, this opportunity offers both purpose and growth. Bring your expertise to a team that values it. Apply now and make your impact felt! WHY WE ARE A GREAT PLACE TO WORKThis position offers a competitive annual salary ranging from $70,000 to $85,000, supported by a benefits package that includes:Comprehensive medical, dental, and vision insurance401(k) with company matchResponsible Time Off (RTO) – flexible time off policy designed to support work-life balance while meeting mission requirements40 hours of paid sick leave annuallyPaid holidaysCompany-paid basic life insuranceAccess to additional leave programs, including parental and medical leave supportProfessional development and growth opportunities DISCOVER WHO WE AREFor over 12 years, E. L. Blake Inc. has delivered streamlined technical and business management solutions across the federal and public sectors. As a verified service‑disabled, veteran‑owned, small disadvantaged business, we value integrity, adaptability, and team-driven success. Our specialty lies in training management for overseas deployments, equipping mission planners and aircrew with the knowledge they need to operate effectively. When you join us, you gain far more than a job - you gain a supportive environment where your career is nurtured, your expertise is celebrated, and your contributions play a direct role in strengthening national readiness. ARE YOU THE SYSTEM SUPPORT REPRESENTATIVE (SSR) WE'RE LOOKING FOR?U.S. Citizenship (no dual citizenship)Active DoD Secret Security ClearanceCompTIA Security+ certification (required within 6 months of hire)IT-related degree OR 2+ years of relevant IT experienceStrong troubleshooting skills across hardware, software, and systemsAbility to support and maintain IT systems in an operational or mission-critical environmentAbility to document technical issues and communicate effectively across technical and non-technical audiences Preferred QualificationsExperience supporting USAF or DoD mission planning systemsFamiliarity with mission planning software, mapping tools, or geospatial dataExperience working in classified or secure environmentsMilitary or aircrew experience WHAT CAN YOU EXPECT AS OUR SYSTEM SUPPORT REPRESENTATIVE (SSR)?You will maintain mission planning systems, ensuring hardware and software are functional and up to date. This includes troubleshooting technical issues, performing updates, and managing data loads.You'll support mission planning during training exercises and deployments and keep detailed documentation of system configurations. Providing technical assistance to mission personnel and collaborating with government teams is essential for quickly addressing system challenges.Your role is vital for ensuring system availability and operational readiness in a fast-paced, mission-focused environment. READY TO GET STARTED?If you're ready to bring your technical expertise into a role with real purpose, don't wait. Our mobile-friendly application for the System Support Representative (SSR) takes just minutes. Get started now and move your career forward with confidence.

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