Senior Manager
Pride Veteran Staffing Inc
We are seeking a Senior Manager – Retail to lead the technology strategy, engineering delivery, modernization, and support of enterprise Warehouse Management Systems supporting large-scale retail and supply chain. The ideal candidate will have a strong technical background in software development, enterprise applications, integrations, and solution architecture, in a retail or eCommerce supply chain environment. This is a technology leadership role rather than a functional WMS consulting position. Key Responsibilities Technology Leadership Own the WMS technology roadmap and platform strategy. Lead modernization initiatives including cloud adoption, platform upgrades, system integrations, and automation. Provide architectural direction for warehouse, fulfillment, and distribution technology platforms. Partner with Enterprise Architecture, Infrastructure, Security, and Engineering teams to ensure scalable solutions. Drive adoption of modern technologies, APIs, microservices, AI, and automation within supply chain platforms. Lead internal and external development teams responsible for WMS enhancements and integrations. Manage full SDLC including requirements, design, development, testing, deployment, and production support. Oversee integrations between WMS, OMS, ERP, Transportation, and other enterprise applications. Ensure delivery quality, performance, scalability, and system reliability. Operational Excellence Establish KPIs, SLAs, monitoring, and support models for critical warehouse applications. Lead incident management, problem management, root cause analysis, and continuous improvement initiatives. Partner with DevOps, SRE, Infrastructure, and Security teams to improve platform stability. Leadership & Stakeholder Management Lead and mentor managers, architects, developers, and support teams. Manage vendor relationships and system implementation partners. Communicate technology strategy, risks, and investment recommendations to executive leadership. Required Qualifications Technical Background (Must Have) 12+ years of experience in enterprise application development, integration, or software engineering. 5+ years leading WMS technology teams. Previous hands-on experience as: Software Engineer Technical Lead Solution Architect Integration Architect Application Development Manager WMS & Retail Experience Strong experience supporting enterprise WMS platforms such as: Manhattan Active/WMOS Softeon Oracle WMS Recent experience within: Retail eCommerce Distribution & Supply Chain Technology Technical Skills API integrations and middleware Cloud platforms (Azure, AWS, or GCP) Java, .NET, or similar enterprise technology stack Event-driven architecture DevOps and CI/CD practices Database and enterprise integration technologies #J-18808-Ljbffr
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