Salesforce Dev Manager

Job Purpose

National Grid's IT team is currently seeking an innovative, adaptable, and results-oriented individual to lead a team within our Solutions Development Engineering Systems area. This leader will be responsible for leading an organization of Business Analysts, Solution Architects, Quality Engineers, and Software & System Engineers to implement application/platform solutions through the Systems Development Life Cycle. This role will report to the Director of Solutions Development within the National Grid IT organization.

Key Accountabilities

• Manage team of BAs, SAs, QA Engineers, and Software & System Engineers to implement application/platform solutions through the SDLC - requirements, design, testing, deployment, & post go-live support
• Manage Business Requirements/User Stories, non-functional requirements, Functional Design, System Test Plans, & Deployment Plans
• Review code (for in-house development) to ensure it adheres to best practices & coding policies
• Responsible for creating and tracking WBS schedule for Solution Development tasks
• High level conceptual design with internal resources (SAs)
• Detailed design compliant with National Grid and Development standards and policies (using both internal and partner resource). Work with Enterprise Architecture team to ensure architecture aligns with business objectives & IT Strategy
• Development and configuration management (planning, quality control, issue management and code management)
• Defect Management (for developed items only) throughout test, deployment and post go live support
• Accountable for Unit Testing, System Testing, Integration Testing, & Performance Testing
• Ensure security deliverables are executed (scans and pen testing etc.)
• Manage partner resources engaged to carry out development work
• Provide status updates, risks, issues, costs through to the National Grid project manager in the Business Partner team

Supervisory/Interpersonal- Experience Required

• Responsible for appropriate resourcing strategy and planning for the development teams
• Hire and manage technical resources aligned with resourcing strategy
• Performance Management, Objective Setting, Career Development, & coaching for all internal staff
• Establish and maintain relationship with Application Development Application Maintenance (ADAM) partners where internal skills are not available (aligned with resource strategy)

Qualifications

• Bachelor's degree in computer science/engineering or in related field; Master's Degree preferred
• At least 10+ years of experience working in the technology industry with 3+ years in leadership role
• Deep functional and technical knowledge of the Salesforce platform
• Experience leading IT teams as part of a large multi-year, business-critical technology program
• Experience in DevOps environment
• Thorough knowledge of Agile software delivery models (Spotify, Kanban, Scrum, etc.)
• Ability to promote and role model a team-oriented environment
• Ability to lead technology teams in different locations in US
• Highly developed negotiation, facilitation and consensus building skills
• Highly developed oral and written communication skills; strong presentation skills