Engineer

Employment Type: Full-Time, Mid-Level Department: Information Technology Overview CGS is seeking a skilled CrowdStrike Engineer to provide subject matter expertise in the areas of CrowdStrike security engineering & architecture, policy design, Tier 3 troubleshooting support, and enterprise-wide deployment and application operations & maintenance. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting‑edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Responsibilities Architecting, configuring, operating, and maintaining EOUSA’s EDR/NGAV platforms in areas such as protection suite, which covers approximately 3,000 Windows/Linux servers, Cloud workloads, 18,000 internal workstations, including up to 3,000 Virtual Desktop (VDI) workstations. Maintenance and configuration tasks for the EDR/NGAV platform may include but shall not be limited to: Assisting with troubleshooting automated deployment installation issues; Administering and maintaining the cloud platform, including user roles, policies, dynamic groupings, and other configuration items; Creating, updating, enabling and disabling policies as required, including EDR sensor update policies, content update policies, next‑generation antivirus (NGAV) prevention policies, Identity Protection policies, USB device policies, endpoint response policies, firewall policies, Falcon icon policies, and host retention policies; Configuring and deploying any additional EDR/NGAV feature modules purchased by EOUSA; Creating dashboards and reports, as directed; Troubleshooting data integrity issues in the platform. Architecting/designing host group structures that enable the most efficient application of the above policies. Adhering to federal government and industry best practices when making configuration and architecture recommendations. Ensuring firewall protection enabled & enforced on all endpoints/workstations and servers, to secure them against unauthorized ingress and egress traffic. Ensuring endpoint antivirus and anti‑malware protection enabled & enforced for desktops, laptops, tablets, and VDIs, including Windows and macOS operating systems. Ensuring server antivirus and anti‑malware protection enabled & enforced for physical, virtual, and cloud‑hosted servers, including Windows and Linux operating systems. Detecting and blocking attacks, intrusions, and exploits in the USA environment, including viruses, trojans, keyloggers, adware/spyware, password crackers, and potentially unwanted programs (PUPs). Supporting the EOUSA Security Operations Center (SOC) in safely investigating & evaluating suspected malware that is identified by the CrowdStrike application, assisting in incident response handling and EDR actions as required by providing CrowdStrike telemetry data and analysis. Providing advice to the EOUSA SOC on emerging threats identified by the CrowdStrike platform. Supporting ongoing integration between EDR/NGAV platforms and EOUSA SOC’s SIEM platform. Coordinating software updates with EEUT staff and other impacted stakeholders as required, ensuring tight integration with existing enterprise operating system baselines. Conducting testing and analysis as required, in support of ongoing integration requirements with enterprise IT operations. Providing Tier 3 support to OCIO IT staffs and to local IT staffs at U.S. Attorneys District Office locations. Maintaining a library of current application configurations, in support of IT operations and SPA&A (Security, Privacy Assessment & Authorization) requirements. Providing EDR program support to the CSS‑ESS/USAProtect Program Manager, Project Manager, Chief Information Security Officer, and Chief Information Officer as required. Providing reports and data feeds in support of USAProtect endpoint security dashboard views, including servers, workstations, virtual machines (on‑prem/cloud), laptops, tablets, and mobile devices. Regularly attending change‑control, weekly status, and project planning meetings; submitting change requests as needed; resolving service request & incident report tickets and providing timely responses to customers. Providing planning, design, and integration support for EDR/NGAV as required to assist in EOUSA’s Zero Trust Architecture implementation. Providing application information and data feeds in support of DOJ’s Security Posture Dashboard Report (SPDR) as required. Qualifications Bachelor’s in computer science, business, or other relevant discipline. 2‑5 years of experience in defining security, utilization, and performance requirements in mid‑to‑large sized enterprise environments within CrowdStrike, Microsoft Defender, etc. Preferred Certifications: CrowdStrike Certified Falcon Administrator (CCFA) or platform equivalent. CrowdStrike Certified SIEM Engineer (CCSE) or platform equivalent. CrowdStrike Certified Cloud Specialist (CCCS) or platform equivalent. Extensive demonstrated experience in design, deployment, optimization, and advanced troubleshooting of EDR platforms such as CrowdStrike, Microsoft Defender, etc. within a large, distributed (10,000+ endpoints, 10+ sites) enterprise environment. Experience with creating and updating policies, protection rules, installing services/applications, removing duplicate records, and troubleshooting issues with the EDR sensor, cloud platform, and related applications. Familiarity with manual and automated application installation procedures on Windows, Linux, macOS, iOS, and iPadOS systems. Proven ability to architect, implement, and manage complex firewall rules, access rules, indicators of attack (IOAs), indicators of compromise (IOCs), EDR/NGAV machine learning (ML) exclusions, security configuration policies, and USB device protection/control policies. Experience providing Tier 3 support to IT and security teams. Advanced experience in creating EDR/NGAV reports and dashboards for security analytics, event trending, compliance auditing, and executive‑level presentations from platforms such as CrowdStrike, Microsoft Defender, etc. Demonstrated ability to mentor junior engineers, provide technical leadership, and review the work of less‑experienced team members, fostering a collaborative working and learning environment. Expert ability to collaborate effectively with IT managers, security teams, and other stakeholders to validate configurations, lead discussions on policy enhancements, and provide advanced training. Strong technical writing skills for developing and maintaining comprehensive documentation, standard operating procedures (SOPs), basic end‑user guides, and advanced IT troubleshooting guides. Exceptional verbal and written communication skills, including the ability to provide detailed progress, exception, and incident reports for technical audiences, as well as summarized, easy‑to‑understand reports for non‑technical and executive audiences. Benefits Health, Dental, and Vision Life Insurance 401(k) Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and observance of State/Federal holidays Equal Opportunity Statement Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Additional Information Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact: Email: View email address on click.appcast.io We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr