Communications Coordinator

Job Description

Job Description

Position: Communications Coordinator

Department: Communications Office

Location: Milton Academy Campus, Milton, MA

Hours: Full-time with the flexibility to work nights and weekends

FLSA: Non-Exempt

Classification: Staff (12-month)

Salary Range: $26 to $31 per hour, based on experience and qualifications.

Milton Academy is an independent college preparatory K–12 school, boarding and day in grades 9–12, located just south of Boston.

Milton Academy cultivates in its students a passion for learning and a respect for others. Embracing diversity and the pursuit of excellence, we create a community in which individuals develop competence, confidence and character. Our active learning environment, in and out of the classroom, develops creative and critical thinkers, unafraid to express their ideas, prepared to seek meaningful lifetime success and to live by our motto, “Dare to be true.”

Summary of Position:

The communications coordinator is responsible for support of communications activities, deliverables and experiences, as well as content conception and execution under the direction of senior content personnel in the Communications Office.

Essential Functions and Responsibilities:

• Create and distribute content across all divisions and departments, including emails, newsletters, marketing collateral, multimedia projects, and other editorial materials.

• Execute content strategy in collaboration with the assistant director of creative content and the senior associate director of content and editorial services to tell Milton’s story and strengthen relationships with key audiences.

• Manage content planning and performance, including building and maintaining content calendars, tracking engagement, and monitoring and reporting analytics.

• Develop and manage digital content for Milton’s website, intranet, social media platforms, newsletters, and other digital properties, including content capture, campaign execution, posting, and audience engagement.

• Support event communications and coverage, promoting internal and fundraising events and capturing basic photo and video content using a smartphone.

• Serve as a communications liaison to campus partners, alumni, parents, and the Advancement team, supporting alumni web content, day-to-day updates, and navigation improvements.

• Support Milton Magazine, including contributing content ideas and managing Class Notes and In Memoriam sections in collaboration with the Advancement Office.

• Ensure brand consistency across all digital channels and maintain documentation of digital standards, workflows, and technical requirements.

• Manage and support digital systems, including integrations between asset management and calendaring platforms and onboarding of new tools and partners.

• Engage confidently with students, faculty, and staff to gather content and “get the shot” when needed.

Supervision to be received: Reports to the assistant director of creative content.

Supervision to be exercised: There are no direct reports for this position.

Education/Certification/Licensure

Required: A bachelor’s degree

Preferred: A bachelor’s degree in a related field (communications, marketing, journalism, English) is preferred but not a requirement.

Experience

Required: Knowledge of social media platforms (Instagram, LinkedIn, YouTube, Facebook, TikTok, X, etc.) and general experience creating content in either a professional, volunteer, or educational program setting.

Preferred: General marketing skills and experience

Competencies

Required:

• Engages diverse audiences—students, faculty, alumni, and families—with clarity and purpose.

• Communicates effectively in writing and in conversation; builds trust and strong working relationships.

• Works independently and collaboratively, partnering smoothly across departments and with external stakeholders.

• Manages multiple priorities, setting realistic deadlines and delivering high-quality work on time.

• Demonstrates strong attention to detail and quality control.

• Provides excellent internal customer service, clearly communicating progress, priorities, and next steps.

• Uses digital tools confidently, including Google Workspace, Microsoft Office, Canva, and Adobe Creative Cloud.

• Handles confidential information with discretion and sound judgment.

• Seeks and incorporates feedback, and is receptive to supervision and professional growth.

• Thrives in a school community, contributing positively to a dynamic educational environment.

• Is fluent in social media, creating engaging, platform-appropriate content.

• Status as an alumni of Milton Academy is preferred but not required. Familiarity with the school's community, traditions, and culture is highly valued.

• Familiarity with digital marketing tools, visual asset management systems, email marketing tools, and website content management.

• Design capability, including basic graphic design and video editing skills.

Personal Qualities

Required:

• Passionate about marketing, branding, and communications.

• Balances strategy and execution, thinking ahead while delivering high-quality work.

• Thrives in a fast-paced, lean environment, taking initiative and moving work forward.

• Works independently and collaboratively, building positive relationships across campus.

• Approaches work with curiosity and adaptability, eager to learn and try new approaches.

• Creative and results-oriented, focused on ideas that lead to impact.

Physical Abilities

Required:

• Must be able to work at a computer for up to 8 hours each day in conjunction with OSHA requirements.

• Must be able to move around the Milton Academy campus without restriction.

• Must be able to lift up to 20 pounds.

All interested internal candidates must complete an application for promotion or transfer and inform your supervisor as soon as possible.

The essential functions and basic skills have been included in this job description; it is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This position description is subject to change at any time.

Milton Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any category protected by federal, state, or local law, including but not limited to race, color, sex, sexual orientation, gender identity, gender expression, religion, disability, age, genetic information, veteran status, ancestry, citizenship or national or ethnic origin.