Advancement Services Coordinator

Advancement Services Coordinator

The Advancement Services Coordinator is a member of a dynamic team that collaborates to provide high-quality services and support to Advancement staff, alumni, donors, and other stakeholders. This position serves as a Data Steward for the Advancement database and supports Benedictine College's fundraising objectives through accurate data management, reporting, and constituent record stewardship.

The successful candidate will thrive in a fast-paced, customer-focused environment and demonstrate strong analytical skills, attention to detail, persistence, initiative, and a commitment to data integrity.

Essential Functions

• Communicate effectively, both verbally and in writing, with key stakeholders.
• Train colleagues on the efficient and consistent use of Raiser's Edge.
• Utilize a consultative approach when working with colleagues to identify and provide information needed to support both short-term objectives and long-term success.
• Provide database and administrative support in the daily operation of the Advancement Office, including:
• Process gifts accurately and in a timely manner.
• Create, update, and inactivate constituent records.
• Perform database maintenance, updates, and record cleanup.
• Develop complex queries, exports, and reports.
• Generate mailing lists and data extracts.
• Prepare routine reports for department leadership and other stakeholders.
• Reconcile discrepancies across systems and databases.
• Import and export data to and from Raiser's Edge.
• Run mail merges for monthly pledge reminders and other Advancement communications.
• Maintain updated constituent addresses through NCOA processing.
• Process event registrations and related data entry.
• Scan and maintain gift documentation.
• Attach and maintain supporting documentation within constituent records.
• Support Alumni and Advancement events as needed.
• Perform other duties as assigned.

Requirements

Departmental Expectations

• Maintain a professional, positive, and respectful attitude.
• Uphold strict confidentiality regarding donor, constituent, and College information.
• Demonstrate effective time management and organizational skills.
• Take ownership of assigned projects through completion.
• Apply data management principles to ensure information is accurate, complete, and consistent.
• Communicate effectively and collaborate with key stakeholders.

Position Qualifications

Competency Statements

• Demonstrated proficiency with Raiser's Edge (Database View and NXT), Virtuous, or another fundraising CRM system.
• Experienced user of Microsoft Excel, including advanced functions such as filters and sorting
• Strong analytical, organizational, and problem-solving skills.
• High attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities while meeting deadlines.
• Experience with Omatic, HubSpot, Microsoft Office, SharePoint, and MarketSmart is preferred.

Education

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or an equivalent combination of education and experience.

Experience

• Two or more years of experience working with Raiser's Edge, Virtuous, or a comparable Fundraising CRM system.
• Knowledge of fundraising principles and practices

Physical Demands

Physical Abilities

Stand F

Walk F

Sit F

Handling / Fingering F

Reach Outward O

Reach Above Shoulder O

Climb O

Crawl

Squat or Kneel O

Bend O

Push / Pull 12 lbs or less F

13-25 lbs O

26-40 lbs O

41-100 lbs N

Lift /Carry 10 lbs or less F

11-20 lbs O

21-50 lbs O

51-100 lbs N

Over 100 lbs N

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

EOE