Customer Service Representative

divh2Service Center/h2pNew Kensington/ph3Job Summary/h3pCaliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes./ph3Benefits Of Joining Caliber/h3ulliBenefits from day one: Immediately eligible for medical, dental and vision/liliIndustry Comparable Pay Paid weekly and eligible for overtime/liliPaid Vacation Holidays Begin accruing day 1/liliCareer growth opportunities We promote from within!/liliA career for life - Youll gain hands-on experience within a production shop/li/ulh3Requirements/h3ulli1+ years of experience within a customer facing environment/li/ulh3Abilities/Skills/Knowledge/h3ulliEffective verbal and written communication skills/liliAbility to navigate multiple software systems, i.e., Microsoft Office Suite/liliWork through competing priorities and adapt easily to a fast-paced environment/liliAbility to provide personable, friendly customer service to internal and external customers/liliAbility to work in a collaborative environment/li/ulpCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nations largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life, Calibers more than 30,000 teammates are committed to getting customers back on the road safely and back to the rhythm of their lives every day./ppBy joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals./ppCaliber is an Equal Opportunity Employer/ppCaliber uses E-Verify to confirm the identity and employment eligibility of all new hires./ppMust be eligible to work in the U.S. with no restrictions./p/div