Private Pay Collections Specialist

Private Pay Collections Specialist

Northwest Respiratory Services is a leading provider of oxygen & respiratory products throughout the Midwest & Northern Rockies. Working from our Eagan, MN office, we are currently in search of a seasoned Private Pay Collections Specialist.

Essential Duties & Responsibilities:

• Work assigned reports, dashboards, and aging queues daily
• Manage AR of private pay accounts across all aging buckets (current, 30/60/90+ days)
• Within 24 hours (or otherwise timely manner):
  • Make collection calls to patients and/or their families
  • Respond to collection calls from patients and/or their families
• Identify correct responsible party, insurance and make corrections to invoices
• Work aged receivables
• Investigate and resolve billing discrepancies
• Meet individual and departmental goals
• Utilize Brightree software

Benefits and Compensation:

• $20-$22 per hour
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employer Paid Life Insurance
• Match 401k Eligibility on Day One of Employment
• FSA Account (Medical and/or Dependent)
• Pet Insurance
• Short Term and Long-Term Disability
• Accident, Hospital Indemnity, and Critical Illness Insurance
• Vacation, sick, and paid holidays

Key Qualifications:

• 1-2 years of collections experience, preferably in DME/HME or medical
• Well versed in medical insurance and terminology
• Great communication skills written and verbal, contacting insurance carriers, facilities, patients, etc.
• Work individual feedback sessions, staff meetings, and annual training and/or competency tests

We look forward to seeing your application and the opportunity to speak with you further!

Northwest Respiratory Services