Accounts Receivable Collections Specialist

Position Summary Allegiance Crane & Equipment, a leader in the crane and lifting industry, is seeking an Accounts Receivable Collections Specialist to join our corporate team in the Clear Lake area. This position plays a key role in maintaining healthy customer accounts by posting payments, managing collections activities, resolving account discrepancies, and supporting daily accounts receivable operations. The ideal candidate is detail‑oriented, customer‑focused, and possesses strong analytical and problem‑solving skills. Working closely with customers and branch personnel, this individual will help ensure accurate account maintenance, timely collections, and the effective resolution of payment‑related issues in a fast‑paced environment. Essential Responsibilities Cash Posting: Payment transactions received to include EFT, checks, and credit card payments. Perform collection calls on past‑due accounts. Setup accounts, terms and COD. Research and reconcile open accounts receivable issues. Apply strong critical thinking, analytical skills, and high attention to detail in solving problems. Provide customer service regarding collection issues, resolve client discrepancies and short pays. Prepare and present reports on collection activities and progress. Assist AR Coordinator daily and other requests by senior management involving AR. Communicate with customers and branch personnel regarding issues, such as providing invoices or statements, and other collection issues. Requirements Minimum of 2 years of high‑volume collections and accounts receivable experience. Strong problem‑solving and account resolution skills. Experience researching and resolving customer account discrepancies. Accurate data entry skills with a high attention to detail. High school graduate or equivalent, some college is preferred. Excellent customer service and phone skills. Strong written and oral communication skills for interaction with branch personnel. Proficient Microsoft Excel skills. Experience with Microsoft Dynamics SL preferable. Maintains positive and can‑do attitude and approach to work. Ability to manage multiple projects, while consistently meeting deadlines. High comfort level working with a rapid pace. Excellent record‑keeping and documentation skills. Self‑starter with excellent interpersonal communication and problem‑solving skills. Dependability and focus a must. Must demonstrate professional demeanor. Excellent critical thinking skills. Physical Requirements Must be able to sit at a computer, read a computer screen, and input information for long periods of time. Sharing office space is a possibility. Some light travel could be required. Must be able to move about the office as needed. Must be able to lift up to 5 pounds. EEO Statement Allegiance Crane & Equipment is an EEO employer. Salary Salary: $23.00 - $27.00 per hour Benefits 401(k) 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Physical setting In Office (This is not a remote position) Schedule 8 hour shift Day shift Monday to Friday #J-18808-Ljbffr