Salesforce Release Manager

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation, information technology and services

Position: Salesforce Release Manager

Location: Louisville, KY, 40223

Duration: 6 Months

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

• We are seeking an experienced Salesforce Release Manager to oversee the planning, coordination, governance, and deployment of Salesforce releases across multiple environments.
• The ideal candidate will manage end-to-end release activities, collaborate with business and technical teams, ensure compliance with enterprise release processes, and drive seamless deployments with minimal business disruption.

Key Responsibilities

• Own and manage the Salesforce release calendar and deployment schedule.
• Coordinate releases across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and custom Salesforce applications.
• Partner with Product Owners, Architects, Developers, QA teams, and DevOps engineers to ensure release readiness.
• Manage deployment activities for production, UAT, SIT, and lower environments.
• Conduct release planning, risk assessment, and impact analysis.
• Ensure compliance with enterprise change management and release governance processes.
• Facilitate CAB (Change Advisory Board) approvals and release reviews.
• Coordinate code freezes, deployment windows, rollback planning, and post-release validations.
• Track deployment dependencies across Salesforce and integrated systems.
• Monitor release metrics, deployment success rates, and continuous improvement initiatives.
• Manage emergency, hotfix, and patch releases when required.
• Communicate release status, risks, issues, and milestones to stakeholders and leadership.
• Ensure production support teams are prepared for releases and post-deployment activities.

Required Skills

• Salesforce
• Salesforce Sales Cloud
• Salesforce Service Cloud
• Salesforce Experience Cloud
• Salesforce Security & Data Management
• Salesforce Deployment Best Practices Release & DevOps
• Salesforce Release Management
• CI/CD Pipeline Management
• Environment Management
• Change Management
• Release Governance
• Incident & Problem Coordination
• Risk Management Tools
• Copado (Preferred)
• Gearset
• AutoRABIT
• Salesforce DX (SFDX)
• GitHub / GitLab / Bitbucket
• Jenkins
• Azure DevOps
• Jira
• ServiceNow

Required Qualifications

• 8+ years of IT experience.
• 4+ years of Salesforce release or deployment management experience.
• Experience managing large-scale multi-team Salesforce releases.
• Strong understanding of Salesforce metadata deployment strategies.
• Experience with CI/CD implementation and DevOps practices.
• Strong knowledge of Agile and Scrum methodologies.
• Experience with enterprise change management processes.

Preferred Qualifications

• Salesforce Administrator Certification
• Salesforce Platform App Builder Certification
• Salesforce DevOps Center experience
• Copado Fundamentals or Copado Release Management Certification
• PMP, SAFe, Scrum Master, or ITIL Certification
• Healthcare/Payer domain experience preferred

Soft Skills

• Strong stakeholder management
• Excellent communication and coordination skills
• Leadership and conflict resolution abilities
• Strong planning and organizational skills
• Ability to manage multiple concurrent releases

Nice to Have

• Experience with MuleSoft integrations
• Experience with Salesforce Data Cloud
• Experience managing global onsite-offshore release teams
• Exposure to regulated environments such as Healthcare, Insurance, or Financial Services

TekWissen Group is an equal opportunity employer supporting workforce diversity.