Patient Accounts Representative

Patient Accounts RepresentativeNow hiring for a Patient Accounts Representative Location: Knoxville, TN Pay Rate: $16.00 per hour Schedule: Monday-Friday, 8:00 AM-5:00 PMLooking for Patient Accounts Representative jobs in Knoxville where great communication makes a real difference? Join a healthcare team where accuracy, organization, and customer service are key to success. We are seeking a Patient Accounts Representative to process insurance and patient payments while supporting efficient revenue cycle operations.Education Requirements:High school diploma or GED required.Additional customer service, business, or office training is beneficial.Experience Requirements:6+ months of medical billing experience preferredBasic understanding of payment posting and insurance denialsStrong computer and data entry skillsJob Duties:Process insurance and patient payments electronically and manuallyPost payment batches and denials within established timelinesBalance payment batches against daily depositsMaintain daily control reports and production logsFollow established policies and proceduresParticipate in team and department meetingsCommunicate payment issues or unusual situations to leadershipPerform additional duties as assignedPreferred Qualifications:Previous customer service, call center, retail, office support, or administrative experience is preferred.Experience working with CRM software, order processing systems, or customer databases is beneficial.Bilingual communication skills may be considered an asset depending on the position.Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Patient Accounts Representative.Physical Capabilities:Ability to remain seated or stand for extended periods while assisting customers.Frequent use of computers, telephones, and standard office equipment.Ability to communicate clearly with customers, coworkers, and business partners.Ability to perform repetitive keyboard and data entry tasks throughout the workday.Benefits:Competitive Weekly PayComprehensive Benefits including medical, dental, and vision coverage.Life Insurance and Disability Insurance for added peace of mind.Optional 401(k) Plan to help you prepare for the future.Supportive Team Environment focused on professional growth and customer success.About Us:At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.