Billing Specialist

Performance Optimal Health Billing SpecialistSince 2002, Performance Optimal Health has redefined what outpatient care looks like-bridging clinical expertise with a whole-person, proactive approach to health. Grounded in our signature Four Pillars: Exercise, Nutrition, Recovery, and Stress Management. At Performance, we take a holistic approach to health and recovery, empowering clients to live better lives. Each client undergoes a personalized Optimal Health Assessment, allowing us to tailor their care plan using a variety of our services. These services are built around the Four Pillars of Optimal Health: exercise, nutrition, recovery, and stress management. Our highly trained professionals across all four pillars make each client's journey their top priority.Join a technology-advanced Physical Therapy and Wellness organization where you can be a part of a billing team using innovative tools to streamline processes, improve accuracy, and support exceptional patient care. This role offers the opportunity to enhance revenue cycle performance within a modern, collaborative, and growth-focused environment.What You'll DoReview and process patient claims and invoices accurately and in a timely manner.Verify insurance eligibility and benefits; obtain and track authorizations/pre-certifications as required by payers.Resolve billing issues, denials, and underpayments by following up with insurance companies, patients, and internal staff.Prepare and send appeals when claims are denied or underpaid.Maintain complete and accurate patient records, including demographic, insurance, and authorization information.Post payments and adjustments; monitor accounts receivable and ensure balances are collected efficiently.Communicate coverage details, patient responsibilities, and financial agreements clearly with patients.Protect patient confidentiality and comply with HIPAA regulations.Collaborate with the billing, clinical, and front desk teams to ensure seamless revenue cycle operations.Attend training sessions, webinars, and team meetings as required.