Events and Experiences Coordinator

Job Description

Job Description

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Events and Experiences Coordinator

Target total compensation ranges from $75,000 - $105,000, including a fixed annual salary of $70,000 - $100,000, an employee equity plan grant, a variable target, and world-class benefits.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the Role:

We’re looking for someone to help deliver exceptional event experiences for our external clients, prospects, and partners. The Events & Experiences team designs and runs moments that build connection, deepen trust, and strengthen how people experience Rokt.

The right person is highly organized, detail-oriented, calm under pressure, and energized by helping bring people together. You do not need to have years of event experience, but you should have strong judgment, a service mindset, a bias for action, and genuine pride in delivering a high standard.

Success in this role will be measured by your ability to keep event workstreams organized, communicate clearly, anticipate details, support smooth execution, and help deliver experiences that reflect positively on the Rokt brand.

Responsibilities:

• Support the planning and execution of internal and external events, hospitality moments, client experiences, gifting programs, and activations.
• Coordinate event logistics including attendee lists, registration details, venue research, vendor coordination, run-of-show documents, shipping, materials, signage, catering, and on-site support.
• Maintain clear trackers, timelines, checklists, and project documentation so the team always knows what is happening, who owns what, and what is due next.
• Partner with internal teams including Marketing, Creative, GTM, Client Success, Rokt’star experience, EAs, and Hi!Tech to deliver smooth and consistent experiences.
• Support event communications, including drafting updates, reminders, guest details, post-event follow-ups, and internal stakeholder summaries.
• Help source and coordinate vendors, venues, gifting items, supplies, and event materials while ensuring deliverables are on time and aligned to the brief.
• Support budget tracking, invoice routing, and expense documentation in partnership with the team and Finance.
• Assist with on-site execution, including setup, guest check-in, troubleshooting, stakeholder support, and post-event pack-down.
• Capture learnings after events through feedback, retros, and post-event notes to help the team improve future experiences.
• Use AI tools thoughtfully to accelerate drafting, planning, research, logistics, and project coordination.
• Research vertical based events and opportunities for the Rokt GTM team.

Requirements

• Some experience or demonstrated interest in events, hospitality, marketing, employee experience, project coordination, or operations.
• Strong organizational skills and high attention to detail.
• Clear written and verbal communication skills, with the ability to keep stakeholders aligned and close the loop.
• Bias for action — you see what needs to be done, move quickly, and follow through.
• Service mindset and strong judgment, especially when supporting guests, clients, partners, senior leaders, or internal teams.
• Ability to manage multiple moving pieces at once while staying calm and reliable under pressure.
• Comfort working in Google Workspace, spreadsheets, project trackers, and common event or marketing tools.
• AI proficiency — you use AI tools to improve speed, quality, and organization while applying good judgment.
• Willingness to be hands-on during events, including setup, logistics, and on-site support.
• Ability to travel up to 20% of the time to support events on location.
• Experience with tools like HubSpot, Splash, Asana, Ramp, or similar platforms is a plus.

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.

About the Benefits :

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.)
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office minimum 4 days per week).

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.