Program Support Assistant.

Maintain and organize electronic claims folders (eFolders), ensuring all records are preserved and documents are moved or deleted as needed. Receive, review, and analyze incoming documents and correspondence to determine appropriate action and refer to the correct team or division. Use VA technologies and applications to input, access, and update information for case management and administrative processes. Convert and upload documents to eFolders using Adobe and VBMS, ensuring all evidence is accurately filed and controlled. Process updates such as address and direct deposit changes, and fulfill Freedom of Information Act (FOIA) requests by providing requested documents. Prepare and write clear correspondence and reports for various audiences, including responses to FOIA and congressional inquiries. Perform timekeeping duties for the Fiduciary Hub using VATAS, maintaining accurate records for leave, telework, and payroll actions. Duties Specific Duties Include Maintain and organize electronic claims folders (eFolders), ensuring all records are preserved and documents are moved or deleted as needed. Receive, review, and analyze incoming documents and correspondence to determine appropriate action and refer to the correct team or division. Use VA technologies and applications to input, access, and update information for case management and administrative processes. Convert and upload documents to eFolders using Adobe and VBMS, ensuring all evidence is accurately filed and controlled. Process updates such as address and direct deposit changes, and fulfill Freedom of Information Act (FOIA) requests by providing requested documents. Prepare and write clear correspondence and reports for various audiences #J-18808-Ljbffr Veterans Benefits Administration