Enrollment Management Specialist, Application Management

Job Title: Enrollment Management Specialist, Application Management Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 62804 Responsibilities The Office of Admissions is a unit within the Division of Enrollment Management, which provides support throughout the student's development and progression in their academic experience – from recruitment through commencement. Responsible for application management functions of various college application systems (Slate and Common Applications) within the Office of Admissions. Assists in the management and development of workflows for multiple application systems, both internal and external, for various application types for the Office of Admissions. Analyzes data regarding the different application systems. Provides administrative support for the Application Management section by aiding in troubleshooting errors specific to the various application systems. Reconciles data to improve user experience with the different application systems. Runs daily reports to reconcile application data for various application types (such as freshman, transfer, graduate, non‑degree seeking, transient, and readmission applications) for the Office of Admissions. Manages the workflow within all application systems to ensure applications, test scores and school records are consolidated in a single profile, in order to verify application data. Loads and links transcript information on a daily basis. Ensures that the admission processing functions are in compliance with established University and Board of Governors procedures and policies. Completes application audits for the Application Management section of the Office of Admissions. Identifies and resolves duplicate applications and contacts students for corrective action on application information. Provides administrative support for post‑application submissions via internal and external college application portals. Provides guidance to applicants, parents, high school/college counselors and University personnel regarding admission applications and counsels individuals regarding the application process. Coordinates with other areas of the department to develop reports, analyze and reconcile data (queries run daily) to maximize user experience and identify potential errors specific to the internal and external college application systems. Reviews and evaluates policies and procedures on the application management functions for external college application systems. Provides support and information in discussions and testing with information technology services regarding changes to the student information system and the functionality of admissions' applications. Completes statistical data and analysis of application data for Board of Governors reporting to include end date, degree date, self‑reported information. Participates in special events hosted by the Office of Admissions such as Preview and counselor workshops. Assists other sections during peak times in support of the goals of the Enrollment Management. Qualifications Bachelor's degree and one year of experience; or a high school diploma/equivalent and five years of relevant experience. (Note: a combination of post high school education and experience equal to five years.) Applicants must attach a resume to be considered for the position. Preferred Qualifications Enthusiastic, detail‑oriented candidates who work well independently as well as in a team. Candidates who can review, analyze, formulate, and organize data and information and follow through on assignments. Ability to establish and maintain effective working relationships and possess a strong sense of initiative while managing multiple responsibilities concurrently. Effective verbal and written communication skills. Considerations This is an A&P position. Requires successful completion of a criminal history background check. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer. Salary Range Salary range: $44,056.80 annually, commensurate with education and experience. Benefits FSU offers a robust Total Rewards package. #J-18808-Ljbffr