Senior Asset Development Engineer

Role Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Our Professional Services development team is growing, and we are seeking a Senior Asset Development Engineer . This is a full-time remote position that can be worked from anywhere in the Continental US. The Asset Development group is focused on delivering products in a rapid development cycle to augment and extend Five9 core product offerings. This role consists of rapid product development leveraging modern development methodologies and tools that automate the definition, architecture, development, and delivery of software products.

The candidate will be expected to work in a team environment via web conferences and chat collaboration. The candidate must be a self-starter, able to work independently while staying in sync with the rest of the team. If you thrive on challenging, ever-changing development projects, then this may be just the position for you!

Qualifications

• 5+ years experience in application or integration software development.
• Application development related to Computer-Telephony Integration (CTI) with systems such as Cisco ICM/UCCE, Genesys, or Avaya is a plus.
• 3+ years development experience in web-based applications (HTML5, JavaScript) and associated frameworks such as ReactJS, VueJS, Angular, SASS, PostCSS, jQuery, Marionette, Backbone, Bootstrap, Foundation, etc.
• 1+ years experience with web application hosting services such as Google Cloud, AWS, Azure, and self-hosted Node.js services.
• BA/BS degree or equivalent work experience is required.

Requirements

• Strong software development background.
• Experience working with end-to-end tool chains including project definition and organization, source control, linting, test automation.
• Recent experience with Jira, Confluence, Visual Studio Code, Git.
• Expert in: JavaScript, Typescript, HTML, Node.js.
• Proficient in: Typescript, Nest.js, VueJS.
• An understanding of cloud-based software development considerations and architectures (Google Cloud, AWS, etc.) and web-based API interfaces (SOAP, REST, AJAX, WebSockets, etc.).
• Familiarity with Unix-based command line shell usage.
• Knowledge of Contact Center technologies a plus.

Benefits

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental, and vision coverage and shares a high portion of the dependent cost.
• Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours, and 12 weeks paid parental leave.