Member Leader Development Manager - Learning & Development

Based in New York, NY ABOUT US 32BJ SEIU is the largest property service workers union in the country, representing more than 185,000 workers in various industries. Our members come from diverse backgrounds and are united in the fight for fairness and decency. We have a strong presence in twelve states and Washington, DC, with members working in residential buildings, commercial offices, airports, schools, theaters, and more. Our mission is to build a more just society through collective action and create positive change for working families. POSITON SUMMARY The Member Leader Development Manager plays a critical role in strengthening worker power by supporting the identification, development, and sustainability of member leaders across the union. Reporting to the Director of Learning and Development, this position works closely with field staff to support them in ensuring that member leaders are effectively trained, coached, and supported to take on leadership roles within their worksites, campaigns, and the union. This role focuses on curriculum development, training design, coaching, and project management, helping translate organizing goals into scalable leadership development systems. While not a primary field role, the Specialist must understand field work realities and partner closely with organizers and field representatives to align training and leadership development with campaign and organizational priorities. This work is deeply aligned with the understanding that 32BJ members are blue collar workers with wide variety of literacy levels and many with English as a second language. DUTIES AND RESPONSIBILITIES Responsibilities include, but are not limited to: Support field staff in identifying, assessing, and developing member leaders across regions and campaigns. Design, implement, and continuously improve leadership development curricula aligned with organizing goals and union strategy. Facilitate trainings for member leaders and staff, including leadership skills, organizing fundamentals, and union programs. Build capacity through train-the-trainer models and coaching for staff and managers on effective leader development practices. Manage leadership development projects end-to-end, including planning, materials, collaboration with stakeholders, and evaluation of effectiveness. Manage leadership development projects from concept through execution, including timelines, materials, and evaluation. Ensure all leadership development work reflects 32BJ’s commitment to racial justice, inclusion, and alignment with organizing, bargaining, and political efforts. QUALIFICATIONS AND EXPERIENCE While no candidate will possess every qualification, the ideal candidate will bring many of the following: Experience in curriculum design and adult learning, particularly within labor, union, or community-based organizations. Experience using a popular education approach to training that centers participation, reflection, and action—empowering members to apply skills in real organizing work, rather than relying on lecture-based instruction. Strong train-the-trainer experience and comfort building others’ facilitation capacity. Ability to facilitate in-person and virtual trainings for extended periods Managerial, supervisory, or leadership experience, including coaching and mentoring staff or volunteers. Strong project management skills with the ability to manage multiple initiatives simultaneously. High level of involvement with labor unions, worker centers, or nonprofit organizations focused on working‑class, immigrant, or family advocacy. Excellent communication and interpersonal skills, with the ability to build trust across diverse teams. Field or organizing experience is a plus, though not required. Proficiency in Microsoft Office Suite and ability to learn internal systems and digital training tools. Bilingual in verbal and written Spanish and English is preferred. WORK ENVIRONMENT & PHYSICAL DEMANDS Full-time role with 1-day remote based on organizational needs. Occasional evenings, weekends, and travel required. COMPENSATION & BENEFITS The salary for this role starts at $90,000, depending on experience. 32BJ offers a comprehensive benefits package including fully employer-paid medical, dental, and vision coverage for full-time employees and their eligible dependents. Retirement benefits include a defined benefit pension plan and a 401(k). The Union currently offers a remote work policy of one remote day per week at the discretion of the manager. APPLICATION Please submit your résumé and a brief statement of interest describing why you want to work as a Campaigns Field Representative and what motivates you in the labor movement to View email address on click.appcast.io . Please use “ Member Leader Development Manager ” in the subject line and include where you saw the job posting. 32BJ is an inclusive and diverse organization, committed to advocating for social, racial, and economic justice. We promote diversity and strongly encourage applications from people who believe in our mission. We strongly encourage women and people of color to apply. #J-18808-Ljbffr