IVF Coordinator

Job Description

Job Description

Main Line Fertility is seeking an experienced IVF Coordinator - either a Licensed Practical Nurse or Certified/Registered Medical Assistant for a full-time position on our team of professional clinicians . The ideal candidate will educate, treat, inform and prepare patients for their appointment. Candidates for this role should be excellent communicators who excel at developing and maintaining patient relationships, working well on a collaborative team and delivering the very best in compassionate, patient care.

Hours: 7:00am - 3:30 pm, 7:30am - 4:00pm OR 8:00am - 4:30 pm. Weekend and holiday rotation is required - in Bryn Mawr

Location: Based in Bryn Mawr with coverage of our other offices in Havertown and West Chester,

Responsibilities include:

• Serve as the primary point of contact for assigned fertility patients, providing compassionate guidance, education, and emotional support throughout their IVF treatment journey.
• Coordinate individualized treatment cycles by scheduling appointments, monitoring timelines, and ensuring all required laboratory work, imaging, and procedures are completed according to physician protocols.
• Educate patients on fertility medications, injection techniques, treatment instructions, and cycle expectations while reinforcing physician recommendations and answering routine clinical questions within scope of practice.
• Collaborate closely with physicians, nurses, embryologists, and administrative staff to ensure seamless communication, continuity of care, and an exceptional patient experience.
• Maintain accurate and timely documentation in the electronic medical record (EMR), including patient communications, treatment plans, laboratory results, medication updates, and clinical instructions.
• Monitor patient progress throughout treatment, proactively follow up on test results, coordinate medication refills and authorizations, and promptly communicate important updates to the clinical team.
• Promote a welcoming, respectful, and patient-centered environment by demonstrating empathy, professionalism, confidentiality, and a commitment to delivering high-quality reproductive healthcare.

Education and Experience: :

• Licensed Practical Nurse, with a current license valid in Pennsylvania or Certified or Registered Medical Assistant
• High school diploma or GED, required
• Phlebotomy experience required ; certification preferred
• Minimum of 2 years of healthcare experience required
• Experience in Women’s Health or Fertility preferred
• Strong keyboarding skills and experience with electronic medical records
• Knowledge of HIPAA regulations is essential

Why You'll Love Working Here – Our Amazing Benefits:

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program —your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.