Case Management Coordinator (Office Specialist 2)

Position Overview Initial Posting Date: 06/10/2026 Application Deadline: 06/17/2026 Agency: Department of Human Services Salary Range: $3,515 - $4,738 Position Type: Employee Position Title: Case Management Coordinator (Office Specialist 2) Job Description The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Looking for a rewarding administrative role where you can showcase your multitasking skills? Become an Office Specialist 2 in our support staff unit at the Child Welfare agency! Your commitment to ensuring accuracy and efficiency in all administrative tasks will directly contribute to the success of our program and the well‑being of those we serve. If this sounds like something you would be interested in, make sure to click the apply button and we can’t wait to hear from you! Let’s work together and make a difference in the lives of those we serve! Our Office Specialists are a key player in providing clerical support to caseworkers and supervisors at the Child Welfare agency. We are seeking a Case Management Coordinator (Office Specialist 2) to join our Albany Child Welfare team. Summary Of Duties Provide support to field staff, agency staff, foster resource families, providers and the public. Completing and verifying data entry to ensure all information entered and uploaded into the Child Welfare OR-KIDS information system is correct. Process records and ensure that all work within the unit complies with state and federal laws. Cover all reception and phone duties as necessary within the team when needed. Assist with all duties relating to the fleet vehicles. Minimum Qualifications Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An associate degree in any field; OR An equivalent combination of education and experience. Essential Attributes Previous experience in front desk reception duties, showcasing effective communication and organizational skills Demonstrated ability to explain rules, regulations, and procedures related to a specific program or service to individuals Experience with utilizing computers for tasks such as data processing, entry, and verification of detailed information Demonstrated ability to effectively communicate with clients or customers to resolve conflicts and disputes Demonstrated ability to work well with people from a wide variety of backgrounds and showcase intercultural competency. Working Conditions Work Location: Albany Child Welfare Office Travel: Occasional travel for meetings, trainings, and other case-related activities. This includes required occasional overnight travel. Hours: Monday – Friday, 8:00 AM – 5:00 PM in office (Pacific Time). This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma‑informed approach that is essential to ensure a safe environment. You may interact with individuals who have experienced trauma and may have difficulty managing their emotions. Be prepared for stressful situations that require quick decision‑making to ensure safety for yourself and others. Background Checks And Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I‑9 form confirming authorization to work in the United States. ODHS will use E‑Verify to confirm that you are authorized to work in the United States. Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint‑based criminal records check. A valid driver’s license and acceptable driving record are required for this position. Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. Veterans’ Preference Veterans’ preference information. How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application. General Information This is a permanent, full‑time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same classification. Contact Information The recruiter for this position is View email address on click.appcast.io If you contact the recruiter, please include the REQ‑# We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job‑specific questions. #J-18808-Ljbffr