Area Supervisor

Area Supervisor - Cleveland, Ohio (and surrounding areas)
Pay Rate: $20.00-$25.00 per hour based on proven work history
Schedule: Normal Business hours (7:00am-3:30pm) with willingness and ability to provide responsive customer support outside of standard business hours.

The Area Supervisor plays a vital role in overseeing quality inspection projects and leading teams of inspectors at customer sites. This includes setting up projects, managing customer expectations, maintaining quality standards, and ensuring team performance. This role requires frequent travel to customers' locations and supervises operations, providing training, and support continuous improvement initiatives.

Roles and Responsibilities of the Area Supervisor:

• Supervise and coordinate daily operations of quality inspection teams at various customer sites
• Develop and implement work instructions for inspectors
• Provide training, coaching, and performance feedback to team members
• Monitor quality assurance activities to ensure compliance with project requirements and work instructions
• Serve as main point of contact for customer relations and communications
• Maintain accurate documentation, including data sheets, time sheets, and project reports
• Conduct audits, attend daily meetings, and enter data into internal platforms
• Ensure procedure are being followed, including appropriate dress code, PPE compliance, and ensure safe working practices
• Escalate Non-Conforming Issues/Materials or disputes to management for resolution
• Upload and update requirement documentation into project database(s) within designated timeline
• Assign daily inspection projects and manage resource allocation effectively

Position Requirements of the Area Supervisor:

• High School Diploma or GED equivalent REQUIRED
• Minimum two years of supervisory/leadership within the automotive manufacturing or automotive quality assurance industry
• Previous automotive Quality Inspection preferred
• Strong customer service and business-to-business development and communication skills
• Highly organized with strong attention to detail and problem-solving abilities
• Self-motivated with a positive and adaptable mindset
• Ability to travel to customer locations on short notice
• Lifting up to 50lbs. could be required
• Must possess a valid Driver's License and have reliable transportation
• Willingness and ability to provide responsive customer support outside of standard business hours

All CER Group N.A. direct and contract employees must:

• Comply with requirements of the Quality Management System (QMS) in accordance with ISO 9001:2015 requirements
• Identify concerns and initiate corrective actions (through verification) relating to product, process, and quality systems
• Initiate preventative and continuous improvement actions relating to product, process, and quality systems

A successful candidate will be subject to a background check and must receive satisfactory results of the same, as a condition of joining the team.

By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.

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