HR Generalist/Recruiter

HR Generalist/Recruiter, People Operations

Navita Health is a next-generation behavioral health company committed to transforming the way people experience recovery from substance use disorder (SUD) and mental health challenges. Our name, meaning "new life," is exactly what we aim to create for every person we serve.

Through compassionate care, real-time access, and innovative technology, we deliver a personalized, holistic, and coordinated support system. Whether it's through assessments, peer-led services, outpatient care, or digital tools, Navita Health offers an integrated platform that simplifies the path to healing and empowers individuals to rebuild their lives with confidence.

We don't just treat symptomswe restore hope, build sustainable resilience, and help people embrace a healthier future.

This is a primarily remote position and candidates must live in Minnesota, Ohio or South Carolina to be considered.

Position Overview

The HR Generalist/Recruiter, in People Operations will align day-to-day People Operations in support of the Navita Health mission. As a direct report to the leadership team, the HR Generalist/Recruiter will enjoy unique exposure to all People facets of a fast growing behavioral health organization.

Responsibilities span these functional areas: Benefits administration, learning, talent development, experience across'moments that matter' (i.e., pre-hire, hire, development, exit), change management, policy implementation, employee relations, recruitment + employment branding, and compliance.

If you enjoy partnering with cross-functional leaders to ensure they have the right people at the right time with clear role focuses and accountable metrics, this is the role for you!

Essential Duties & Responsibilities

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned.

• Pull standard metrics (turnover, hiring to plan, engagement scores, etc.) as a way to inform leadership on a monthly and quarterly basis.
• Stay well-connected with employees to ensure Navita Health remains a top place to work; recommend engagement interventions as needed to the Supervisor.
• Collaborate with finance & accounting on shared operations such as payroll, benefits administration and billing, annual compliance audits, etc.
• Input compensation changes and benefit activities (qualifying events, publicizing health plan activity/healthy habit incentives, etc.) into systems as needed.
• Action against prioritized hiring plan (day-to-day of candidate sourcing) and report weekly on pipeline.
• Support full cycle recruitment with job description drafting, publicizing and organizing logistics, interviewing, offers and pre-hire and hire logistics for all W2 and contractor candidates.
• Facilitate credentialing processes for behavioral health services.
• Execute onboarding and work with internal support services such as Finance, Operations and Clinical Services to ensure a seamless experience from offer to on the job training.
• Ensure compliance with learning needs, including HIPAA, Fraud Waste & Abuse, and other like-training.
• Research employment matters as needed, including sample policies through forums like SHRM.
• Support in development of employee-facing content, compensation and benefits communication materials that support the vision as set by the leadership team, etc.
• Ensure employer value proposition / messaging is consistent across job descriptions and external facing employer branding avenues as well as identify opportunities for employer branding (events, partnerships, community happenings).
• Demonstrate coaching skills to assist talent through development and performance matters including performance improvement plans.
• Support creation and delivery of contents for meetings as needed.
• Other duties and projects as directed by the leadership team.

Competencies

To perform the job successfully, an individual should demonstrate the following.

• Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
• Business Acumen - Aligns work with strategic goals. Conducts cost-benefit analyses. Demonstrates knowledge of market and competition. Displays orientation to profitability. Understands business implications of decisions.
• Business Ethics - Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethics.
• Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.
• Strategic Thinking - Adapts strategy to changing conditions. Analyzes market and competition. Develops strategies to achieve organizational goals. Identifies external threats and opportunities. Understands organization's strengths & weaknesses.
• Visionary Leadership - Acts in accordance with vision. Communicates vision and gains commitment. Creates a clear, compelling vision. Displays passion and optimism. Mobilizes others to fulfill the vision.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

• 4+ years in People (HR) roles, with at least 1-2 years in a Generalist or Recruiter role.
• Experience in full-cycle recruitment
• Bachelor's degree in Human Resource Management or like discipline, such as Psychology.
• Proven track record of using a data driven and metrics approach to People.
• Strong technical experience with HRIS, ATS, performance development and LMS systems.
• Exceptional communication skills across the organization, in the market with candidates and with internal stakeholders (employees & leaders).
• Mid-level experience with People Operations principles and practices, and administration of subsequent programs.
• Advanced understanding of applicable employment regulations, compliance and laws.

Preferred (Nice to Have) Qualifications

• Professional in Human Resources (PHR, or SPHR) certification.
• Experience in Behavioral Health, predominantly substance-use disorder (SUD) and/or Mental Health (MH) facilities or institutions.
• Multi-lingual capabilities.
• Experience in digital healthcare, SaaS and/or other companies at the intersection of health & tech.
• Experience in the startup or emerging growth atmosphere

Computer Skills

Proficient in:

• Google Suite
• LMS
• Applicant Tracking Systems
• Performance Development
• Microsoft Office Suite

Language Ability

Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.

Mathematical Ability

Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and move around for work. The employee must be able to lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Hiring range for this position