Administrative Assistant I

Pay Grade/Pay Range Minimum: $16.63 - Midpoint: $19.95 (Hourly N3) Department/Organization 820401 - HRC Administration Normal Work Schedule Monday - Friday 8:00am to 5:00pm Job Summary The Administrative Assistant I provides administrative support for the operations of unit. Performs routine and well documented administrative tasks. Acts as office liaison/receptionist. Receives and routes phone calls, emails, and/or guests. Maintains files and enters data. Operates standard office equipment such as personal computers, copiers, fax machines, etc. Additional Department Summary This position is generally the first point of contact for Housing and Residential Communities. As such, exceptional professionalism, customer service skills, phone etiquette, and communication skills are required. Responsibilities include, but not limited to, answering and directing incoming calls and emails, greeting customers, providing residential living information to interested parents and prospective students, and assisting customers with various processes such as room change requests. Responsible for completing required training that is related to laws and regulations, that creates a more hospitable and respectful workplace; and safer work environment. Required Minimum Qualifications High school diploma or GED or higher. Skills and Knowledge Exceptional customer service skills, phone etiquette, and effective oral and written communication skills are required. Demonstrates commitment to supporting all students. Background Investigation Statement Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made. Equal Employment Opportunity The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster. The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom. #J-18808-Ljbffr