Engagement Manager

Job Title: Engagement Manager


Location: Remote


Duration: / Term: Fulltime


Experience Desired: 10+ Years

Job Description:


Manages engagement delivery, stakeholder coordination, and governance. Responsible for status reporting, risk/issue management, and coordination with clients Change Advisory Board (CAB) process for production-impacting changes. Ensures the team operates within budget, timeline, and scope while maintaining alignment across multiple clients teams (Security Architecture, Platform Engineering, Security Engineering, Security Business Operations).

Responsibilities:

• Manage overall engagement delivery against the 21-week timeline and budget
• Produce weekly status reports including hours consumed, budget burn-down, milestone tracking, and risk/issue log
• Coordinate with client's Change Advisory Board (CAB) for policy deployment approvals
• Facilitate ARB (Architecture Review Board) and RAW (Risk Assessment Workgroup) approval gates as needed
• Manage dependencies across clients Security, Platform Engineering Team (PET), and SETI teams
• Schedule and facilitate recurring cadence meetings (weekly SCP/RCP workstream sync)
• Track and report on milestone delivery (13 Critical SCI by Sept 15, full scope by engagement end)
• Manage risk escalation and issue resolution between AWS and clients stakeholders
• Coordinate bi-weekly hours reporting aligned to clients finance department requirements
• Handle SOW administration and any scope change requests

Skills:

• PMP or equivalent delivery management certification
• Experience managing ProServe or professional services engagements in financial services / regulated environments
• Strong stakeholder management skills across multiple customer teams and leadership levels
• Experience with time-and-materials governance, budget tracking, and burn-down reporting
• Familiarity with change control processes (CAB, ARB) in enterprise environments
• AWS Cloud Practitioner or Solutions Architect - Associate (sufficient for stakeholder credibility)
• Excellent written and verbal communication skills for executive-level status reporting

Key Skills:


Engagement Management, AWS, ProServe, Cloud Practitioner/ Solutions Architect Certified, Change Advisory