Engagement Manager

Engagement Manager (Local Governments)

Location: Greater Portland Area—Remote

A note on length — this posting is intentionally longer than most. That is deliberate. It gives you a realistic preview of the role and clear guidance on how to present your application, so we suggest reading it in full.

About SOVRA

SOVRA is a leading public procurement platform trusted by more than 7,000 government agencies and over 1 million suppliers across North America. Our work sits at the intersection of technology, public service, and accountability, helping governments operate more efficiently and transparently on behalf of the communities they serve.

What makes SOVRA unique is our deep focus on the public sector. Our solutions are purpose-built to solve real, complex procurement challenges, balancing compliance with usability and innovation. That commitment has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, reflecting our high standards and impact on the market.

At SOVRA, the work you do matters. Every improvement we make helps public organizations stretch taxpayer dollars further, operate with greater transparency, and deliver better outcomes for millions of people. We're a growing, mission-driven company where smart, curious people come together to build technology that serves the public good.

Learn more at sovra.com.

About the job

SOVRA is looking for a Local Governments Engagement Manager to support its local government procurement programs in Oregon and Hawaii, OregonBuys and Aloha eBUYS. The role became available through an internal promotion, and it offers the opportunity to carry established programs forward and to become the trusted subject-matter expert for local agencies in both states.

The role combines subject-matter expertise with brand ambassadorship. It builds relationships with local governments and procurement teams through association conferences, procurement events, and hosted webinars, provides baseline training on SOVRA technology and program participation, and gathers insight on program adoption that informs the broader Program team.

Local government procurement teams rely on clear, accurate guidance as they adopt statewide price agreements and cooperative purchasing programs. The person in this role represents SOVRA in person and online, and holds to the standard of accuracy and consistency that public sector audiences expect.

What will your main responsibilities look like?

Local Government Engagement

• You own outreach to local governments in Oregon and Hawaii, building on SOVRA's partnerships with the Oregon Cooperative Procurement Program and the State Procurement Office in Hawaii.

• You represent SOVRA at association conferences and procurement events, and you visit local government clients to build brand awareness and lasting relationships.

• You manage and store event materials and booth equipment, and you handle booth setup, including physical transport and heavy lifting.

Webinars & Education

• You provide baseline training and program education to local governments on how to use SOVRA technology and participate in each program.

• You plan and host webinars, and you create the presentations that support them.

• You promote the use of Statewide Price Agreements, product adoption, and procurement standards within each program.

Program Insight

• You gather information on barriers to program expansion, complete gap analysis, and share your findings with the broader Program team.

• You track and report on client technology usage, and you use what you find to guide your outreach and training.

What will you bring to this role?

• Relationship building — you build relationships over time, enjoy outreach as a brand ambassador, and work autonomously and collaboratively in a remote setting.

• Customer education experience — you have a track record in account management, customer success, customer support, or another customer-oriented role that includes an educational aspect.

• Public sector knowledge — you bring an understanding of, or direct experience in, government or public sector.

• Event travel and storage — you are able to travel for 1–2 events a month, each lasting 3–5 days, and ability to manage and store event materials (up to 50lbs)

• Exhibiting booth experience — you have experience exhibiting at conferences and tradeshows.

• Adoption growth — you have a demonstrated track record of growing adoption, participation, or spend in a program, territory, or account portfolio.

• Education — you hold a bachelor's degree or have equivalent experience.

• Authorization to work in the US — we are not able to sponsor work visas or transfers at this time.

What are the assets that would make you stand out?

• State or local procurement experience — you have worked directly with state or local government procurement programs.

• Platform knowledge — you know SOVRA technology or a comparable eProcurement platform. Candidates without that background are equally encouraged to apply; we will help you learn it.

• Procurement certification — you hold a professional procurement certification such as CPPB, CPPO, or NIGP-CPP. Candidates with equivalent hands-on experience are equally encouraged to apply.

You should apply if

• You want to be the trusted local expert for public procurement programs in two states and to see your relationships shape how agencies adopt them.

• You value mentoring and opportunities to advance within a growing company.

• You are motivated by helping local governments stretch taxpayer dollars further through programs that make purchasing simpler.

What we look for in applications

We review every application individually and assess it on its own merits rather than screening for keywords. The most impactful applications are specific:

• Describe the programs, accounts, or territories you supported, the audiences you trained or presented to, the events you managed, and the outcomes, with numbers wherever you have them.

• When you name a tool or platform, add a brief note on what you used it to do.

• Specific detail about your own work tells us far more than a general summary of responsibilities.

What does success look like?

• By 3 months: you have completed SOVRA onboarding and use SOVRA's client technology with confidence.

• By 6 months: you are hosting webinars and have begun the event season.

• By 12 months: you are the recognized subject-matter expert for SOVRA's local government programs in Oregon and Hawaii.

Why you should join us

SOVRA serves the public sector, and the work carries the weight that comes with that purpose. Every improvement to our platform helps government agencies operate more efficiently and deliver greater value to the communities they serve. We are a company in a period of deliberate growth, and we are looking for professionals who want genuine ownership of their work and a direct hand in building the organization around them. In this role, that ownership is real: your work in Oregon and Hawaii shapes how SOVRA delivers to the local government agencies and procurement teams in both states.

Our benefits include the following, with full details shared during the hiring process:

• Comprehensive health and medical coverage.

• Paid time off.

• A structured learning and development program.

• Paid parental leave.

If this role aligns with your experience and ambitions, we encourage you to apply.

Thank you for your interest in SOVRA. However, only selected candidates will be contacted.

At SOVRA, we are committed to fostering an inclusive and equitable workplace. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We provide a work environment free from discrimination and harassment. In addition, we are committed to ensuring pay equity across our organization and regularly review our compensation practices.

International Data Base Corp doing business under SOVRA™ participates in E-Verify. If selected for employment, you will be required to provide your Form I-9 information to confirm that you are authorized to work in the United States.

International Data Base Corp, que opera bajo el nombre comercial SOVRA™, participa en E-Verify. Si es seleccionado para el empleo, se le solicitará que proporcione la información de su Formulario I-9 para confirmar que está autorizado a trabajar en los Estados Unidos.