Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has proudly served the community as a State Farm office for over 16 years, and my journey with State Farm began even earlier as a team member for 2 years. We are currently a team of six talented professionals, with plans to welcome a seventh member in March 2025.

We offer a range of benefits to ensure our team feels supported and appreciated, including paid time off, premium group health and life insurance, a 401k with a 4% match (including a Roth option), individual training and professional development, team lunches and outings, and even a State Farm swag allowance for clothing or gear.

Our team culture is built on valuing and developing each member, ensuring everyone feels heard and appreciated. As a historically top-performing agency within State Farm, we take pride in making a meaningful impact in our community while having fun and celebrating our achievements together.

If you're looking for a workplace where your contributions matter and your growth is supported, we’d love to hear from you!

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Grant Murphy - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.