RENEWAL SPECIALIST

GRADE


13


LOCATION OF POSITION


MDH Maryland Board of Nursing (MBON)
4140 Patterson Avenue


Baltimore, MD 21215

Main Purpose of Job


The main purpose of this full-time position will be to process licensure renewal applications, and the issuance of licensure for temporary and initial registered nurse and licensed practical nurse applicants. This position will serve as the first point of contact for licenses and applicants via telephone, email, and walk-ins.


This position will also:

• Analyze licensure data to assure nurses are in compliance with the Nurse Practice Act and Multistate Licensure Compact Rules;
• Perform required notifications; and
• Make corrections and/or changes in licensure data base and the National Council of State Boards licensure database (NURSYS).

Additionally, this position is crucial to carry out the Board's mission to advance safe quality care and public protection in Maryland.

MINIMUM QUALIFICATIONS

Education : Graduation from an accredited high school or possession of a high school equivalency certificate.


Experience : One year of administrative staff or professional work.


Notes :


1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.


2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.


DESIRED OR PREFERRED QUALIFICATIONS


The desired candidate should possess:

• Experience providing excellent and professional customer service
• Experience working with the public
• Experience providing exceptional email and phone etiquette
• Experience with Google and Microsoft Office Suites

LICENSES, REGISTRATIONS AND CERTIFICATIONS


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).


Complete applications must be submitted by the closing date. Information submitted after this date will not be added.


Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.


Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.


If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to View phone number on click.appcast.io. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.


For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at View phone number on click.appcast.io.


If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at View phone number on click.appcast.io or View email address on click.appcast.io.


Appropriate accommodations for individuals with disabilities are available upon request by calling: View phone number on click.appcast.io or MD TTY Relay Service View phone number on click.appcast.io.


We thank our Veterans for their service to our country.


People with disabilities and bilingual candidates are encouraged to apply.


As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.