Program Specialist (Austin)

Program Specialist (Austin)

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, Texas in the Foreign Labor Certification Department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

A creative professional ready to learn a new system and understand the federal requirements of the program. You are a self-starting, motivated, collaborative problem solver who understands the value of working independently to structure your tasks, while knowing you have a team behind you ready to assist with questions that arise.

The Program Specialist I performs routine (journey-level) consultative services and technical assistance work. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

You will be trusted to:

• Receive and distribute incoming daily mail, emails, and faxes and monitor the FLC websites.
• Create digital case files and download new case documents from the U.S. Department of Labor (DOL) Foreign Labor Application Gateway (FLAG) website, then upload those documents into the FLC processing system.
• Enter new H-2A, H-2B, and interstate job order data into the FLC system for recordkeeping.
• Assign housing inspections to the correct Integrated Service Area Managers (ISAMs), coordinate with ISAMs and employers to ensure inspections are conducted in a timely manner, and review inspection reports for compliance with applicable federal regulations.
• Read and interpret DOL federal regulations to determine compliance with regulations, policies, and procedures to conduct review and processing of DOL forms for recruitment under the temporary FLC program, including developing job postings in an electronic system.
• Perform consultative and technical work with employers, requiring highly specialized knowledge in FLC planning, development, and implementation.
• Provide consultative and technical services to program staff, other government agencies, Workforce Board areas, program customers, and the general public.
• Perform other duties as assigned.

You qualify with:

• Six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency.
• Relevant academic credits may be applied toward experience qualifications for this position.

You are a great fit with:

• Knowledge of office practices and administrative procedures
• Knowledge of local, state, and federal laws related to the foreign labor regulations; and
• Knowledge of farm work, agricultural work, herding, and an understanding of migrant seasonal farmworkers.
• Knowledge of skill in operating computers and software such as Microsoft Excel, Word, and Outlook
• Ability to implement new administrative systems and procedures and to evaluate their effectiveness
• Ability to interpret rules, regulations, policies, and procedures
• Ability to provide guidance to others; and
• Ability to employ research and program management processes and techniques.

You gain:

• A Family Friendly Certified Workplace.
• Competitive starting salary: $3,850.00-$4,100.00/month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at

Veterans: Use your military skills to qualify for this position or other jobs! Go to to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:

To be considered, please complete a State of Texas Application for Employment and apply online at or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.