Benefits Assistant

Job Title

Responsibilities

Responsible for reconciling and processing Summer Day Camp and Holiday Program provider invoices

Open, review and process, Summer Day Camp Reimbursement and Cultural Arts Stipend forms for member reimbursement and provider payments

Reconcile, post and apply member co-payments to related programs, maintain members and provider payment files

Respond to member and provider inquiries via email, fax and phone and assist walk-in members as needed

Research and follow-up with members regarding copayments, outstanding balances and vendor disputes

Present at the service provider workshops and member trainings; and cross-train to assist with after school and day care voucher processing

Perform additional duties and projects as assigned by management

Qualifications

High School Diploma required; Bachelor's degree in Accounting/Business or equivalent years of experience preferred

Minimum one (1) year of data entry experience and one (1) year of customer service experience with familiarity with basic accounting and business practice principles required

Basic skill level in Microsoft Word and Excel required and knowledge of KIDS, RightFax, SmartSheet preferred

Excellent verbal and written communication skills; able to handle multiple priorities and work well under pressure and independently