Scrum Master

Job Description

Job Description

Pivot Point Solutions is a California-based technology consulting firm that specializes in delivering IT solutions and support for the construction and utility industries. We partner with organizations across the state to provide reliable technology services that improve operational efficiency, enhance project delivery, and support critical business systems.

Our team understands the unique technology challenges facing construction and utility organizations, from field operations and infrastructure projects to enterprise applications and cybersecurity. By combining industry expertise with responsive service, we help clients modernize their technology environments, streamline workflows, and maintain secure, reliable IT systems that support long-term growth.

Title: Scrum Master
Sector: Information Technology / Enterprise Applications
Seniority: Senior Level
Location: Oakland, CA
Job Type: Hybrid – Onsite Tuesday through Thursday
Contract Length: 6 Months
Compensation: $71.28 - $83.81/hour

Pivot Point Solutions is seeking an experienced Scrum Master to support Agile delivery within a large-scale, multi-year ERP transformation. This role will lead one to two cross-functional teams supporting SAP S/4HANA, SuccessFactors, and related enterprise systems across areas such as finance, supply chain, human resources, enterprise health and safety, data, reporting, and analytics.

This position requires more than traditional Scrum facilitation. The Scrum Master will operate within a hybrid Agile environment , balancing Agile team delivery with structured program governance, SAP implementation methodologies, cross-workstream dependencies, data migration, testing, release planning, and cutover activities.

• Serve as Scrum Master and servant leader for one to two cross-functional SAP Agile teams.
• Facilitate Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Partner with Product Owners, Business Analysts, SAP consultants, functional leads, technical teams, and system integration partners.
• Maintain effective sprint backlogs and facilitate story refinement, prioritization, estimation, and sizing.
• Identify and help resolve blockers, dependencies, risks, and delivery challenges across SAP and legacy-system workstreams.
• Coordinate Agile team activities with structured program governance, including release plans, RAID management, milestones, and stage-gate requirements.
• Support integration between Agile delivery and traditionally managed activities such as data migration, testing, deployment, and cutover.
• Participate in scaled Agile activities including PI Planning, Scrum of Scrums, System Demos, and cross-team planning.
• Collaborate with Release Train Engineers, Solution Architects, other Scrum Masters, and program leadership to synchronize delivery.
• Track and communicate Agile delivery metrics such as velocity, burndown, backlog health, and team performance.
• Use Jira and Confluence or comparable tools to manage delivery activities and maintain visibility into team progress.
• Support SAP Activate practices and alignment between Agile delivery and SAP implementation phases.

• 5+ years of experience serving as a Scrum Master within enterprise-scale Agile programs .
• Experience supporting an SAP implementation, ERP transformation, or ERP production/support organization .
• Experience with SAP S/4HANA, SuccessFactors, SAP ECC, or comparable enterprise ERP platforms .
• Strong knowledge of Scrum and Kanban practices within complex delivery environments.
• Experience working within hybrid Agile/Waterfall governance models .
• Experience managing cross-team dependencies, blockers, risks, and competing priorities.
• Experience participating in scaled Agile delivery using SAFe or a comparable framework .
• Familiarity with SAP Activate and the lifecycle of large SAP implementations.
• Proficiency with Jira for backlog, sprint, and Agile delivery management.
• Strong facilitation, coaching, stakeholder management, and conflict-resolution skills.
• Ability to work onsite in Oakland Tuesday through Thursday.

• Direct Scrum Master experience on an SAP S/4HANA implementation or transformation .
• Experience supporting SAP SuccessFactors delivery teams.
• Experience supporting S/4HANA data workstreams involving data conversion, cleansing, migration, reporting, or analytics .
• Experience working within a major utility or similarly complex regulated enterprise.
• Hands-on experience with SAP Activate and SAFe in the same transformation environment.
• Experience coordinating SAP functional teams such as FI/CO, MM, PM, SD, HR/HCM or SuccessFactors.
• Familiarity working alongside SAP technical teams involving Basis, ABAP, integrations, or PI/PO.
• Experience with large system integrators and geographically or functionally distributed SAP delivery teams.

Pivot Point Solutions delivers technology consulting and support services to organizations across California's construction and utility industries. Our consultants support complex technology initiatives spanning enterprise applications, infrastructure, cybersecurity, data, and operational systems.

We partner with clients through major technology transformations by providing experienced professionals who can work effectively across technical, business, and program teams while delivering within complex enterprise environments.