Service Patient Navigator

Job Information Location: Long Beach, CA 90810 Type: Full Time Salary: $21.00 - $23.00 per hour Shift: Day Job Title Service Navigator / Patient Navigator Responsibilities Conduct intakes, screening and education for MAT projects. Maintain client files in accordance with all applicable federal, state, local, and agency laws and protocols. Collect and analyze client demographic data and provide monthly reports to treatment and frontline staff. Monitor documentation of services provided in accordance with funder requirements and company protocols. Attend all required funder, agency, and departmental meetings/trainings. Provide administrative support to frontline and executive staff. Monitor and input data including intakes, follow‑ups, and discharges. Ensure all intake interviews, discharges, and follow‑ups are completed and entered within timeframes into the indicated data collection system. Work collaboratively with Substance Abuse Counselors, Mental Health Counselors, and Outreach staff to refer clients to appropriate resources and services. Maintain a continuous calendar of MAT Clinics, either via coordination with Health Centers or On‑Site. Maintain and update a working list of community referrals for client services. Maintain contact with active clients throughout the project and provide referrals and service navigation as needed. Provide Naloxone / Overdose Prevention education to staff and clients. Apply knowledge of motivational interviewing and counseling techniques. Serve as an AICS, Inc. representative at resource fairs, stakeholder meetings, and special events throughout the community. Competencies & Performance Expectations Conduct intakes, screenings, and assessments for The Sierra Project. Identify and manage crises. Recognize personal boundaries and work effectively as part of the treatment team. Adhere to professional standards. Recognize personal biases when working with diverse populations. Prerequisite Qualifications Bilingual abilities may be required within certain AICS programs. A bachelor’s degree in a social service related field, or 2 years of experience in providing services similar to those within this position. Experience working with diverse racial/ethnic populations and LGBT individuals. General knowledge of Medication‑Assisted Treatment, substance use disorders, risk behaviors, local service community, motivational interviewing techniques, and substance abuse service milieu. Must have a valid California driver’s license and liability insurance if driving a personal vehicle on AICS business. Vision, hearing, manual dexterity, and eye‑hand coordination adequate for performance of job duties. Ability to sit at a desk, use a keyboard, write, and physically perform other job duties. Ability to move about the facility to observe clients and staff. Specific qualifications may vary based on assignment. Required items: Class “B” California Driver’s License. Class “C” California Driver’s License. Personal vehicle with liability insurance for reimbursable mileage, generally short distances. First Aid certification, obtained within 90 days of employment and maintained thereafter. CPR certification, obtained within 90 days of employment and maintained thereafter. Medication training required within 30 days of employment. Bi‑lingual (specify). Develop computer skills adequate to perform word processing duties on indicated EHRs within 90 days of employment. The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position. #J-18808-Ljbffr