Senior IVR & Conversational AI Lead (CCAI)
Astir IT Solutions
Astir IT Solutions, Inc. in Charlotte, NC is seeking a senior IT professional for an onsite role. Local candidates preferred. You will apply expertise in IVR, Conversation AI fundamentals, NLP, and REST/SOAP APIs to deliver enterprise contact center solutions using Avaya, DRM(ICX), GECX CX Agent Studio, and Google Cloud CES. You’ll lead governance meetings and coordinate delivery across teams. #J-18808-Ljbffr
Vacancy posted 23 hours ago
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