Senior Change Lead

Job Level: W2T Consultant Job Location: Remote Only Travel Expectations: None Job Classification: Temporary (W2T) The Senior Change Lead will drive organizational change management (OCM) activities supporting ODCP across in scope markets, beginning with Mexico. This role partners closely with program leadership, IT, business stakeholders, and teams supporting TPM and REX to ensure effective change planning, readiness, and adoption. It is a senior, hands‑on delivery role requiring deep experience in change management and the ability to operate within a complex, matrixed transformation environment. Responsibilities Lead end‑to‑end OCM activities including stakeholder impact assessment, change strategy, communications alignment, and adoption planning. Conduct stakeholder analysis and change impact assessments. Monitor and report on business readiness across markets. Partner with program and market leads to track readiness, risks, and adoption progress. Support deployment planning and cutover readiness activities. Define and execute the Communications and Engagement Plan. Develop communications and engagement materials tailored to market needs. Ensure alignment with related initiatives (e.g., TPM, REX) to create a cohesive experience for stakeholders. Conduct learning needs assessments. Develop limited enablement materials (job aids, quick reference guides, supplemental support content). Align learning and change approaches to ODCP deployment requirements. Provide regular status updates, insights, and risk escalations to program leadership. Partner with senior stakeholders to ensure clarity, alignment, and decision support. Qualifications Senior level practitioner with 10+ years of organizational change management experience. Experience supporting large, integrated technology or planning transformations across multiple markets. Proven ability to operate independently and lead work within complex, matrixed environments. Strong stakeholder management skills and comfort embedding within an existing transformation team. Total Rewards We proudly offer competitive compensation, and a comprehensive and well‑rounded benefits package for full‑time employees that have been designed to nourish your well‑being. Benefits offered include health, dental & vision coverage, 401(k) with company match, life insurance, self‑managed PTO, paid holidays, parental leave, and other unique incentives that celebrate your accomplishments. We also offer access to many voluntary benefits such as Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Legal Services, as well as discounts on home, auto and pet insurance. Remote and Hybrid Work Time Off When You Need It Benefits That Flex Professional Development We are a proud equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process. #J-18808-Ljbffr Centric Consulting