Healthcare Customer Service Representative
$14 per hourFull-time
Balance Staffing
Job Description
Job Description
At Balance Staffing, we’re obsessed with your success! Let us help you achieve your career dreams.
Position DetailsJob Title: Seasonal Customer Service Representative – Healthcare Type of Role: Direct Hire Location: Remote
Operating Hours: 7:00 AM – 11:00 PM EST, 7 days a week
Eligible States- Alabama (AL)
- Georgia (GA)
- Iowa (IA)
- Indiana (IN)
- Idaho (ID)
- Kansas (KS)
- Kentucky (KY)
- Louisiana (LA)
- Michigan (MI)
- Mississippi (MS)
- Montana (MT)
- North Carolina (NC)
- New Hampshire (NH)
- New Mexico (NM)
- Ohio (OH)
- Oklahoma (OK)
- South Dakota (SD)
- South Carolina (SC)
- Tennessee (TN)
- Texas (TX)
- Utah (UT)
- Virginia (VA)
- Wisconsin (WI)
- West Virginia (WV)
- Wyoming (WY)
- Training: $14.00/hour
- Post-Training: $14.50/hour
We are seeking customer-focused professionals to assist health plan members and providers with questions regarding their healthcare benefits and coverage.
This role involves handling inbound calls, researching account and plan information, resolving issues, and providing accurate and professional customer service.
Key Responsibilities- Help members understand the features, benefits, and coverage included in their health insurance plans.
- Respond to questions regarding benefits, eligibility, authorizations, Explanation of Benefits (EOB), physician lookups, customer material requests, status updates, and other plan-related information.
- Handle inbound calls from members and/or healthcare providers in a professional and timely manner.
- Research and resolve customer concerns accurately while using sound judgment and following established procedures.
- Take ownership of customer issues and work toward a complete and satisfactory resolution.
- Make outbound calls and transfer calls when necessary in accordance with Standard Operating Procedures.
- Accurately document customer interactions and information using computer-based systems.
Candidates must meet one of the following experience requirements:
- 6 months of healthcare-related experience is a plus, OR
- At least 1 year of strong customer service experience with excellent phone and computer skills, OR
- At least 6 months of customer service experience resolving customer issues, OR
- At least 6 months of office experience where the telephone and/or computer were the primary tools used to perform job duties.
- Call center experience
- Medicare and/or Medicaid experience
- Strong verbal communication and customer service skills
- Comfortable navigating multiple computer systems while assisting customers by phone
- Ongoing, full-time opportunity
- Opportunity to become eligible for benefits after 60 days
- Work-from-home position for candidates residing in an eligible state
- Opportunity to build valuable experience within the healthcare industry
Our client is a customer experience and business process solutions provider that supports organizations across healthcare and other industries. The company combines skilled customer service teams, technology, and operational expertise to help clients deliver efficient, high-quality experiences to their customers and members.
Ready to Apply?Apply today, and one of our recruiters will reach out to discuss the opportunity with you!
Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law. #1188
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Healthcare Customer Service Representative in Fort Lauderdale, FL vacancy
$11 - $14 per hour
...Job title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their...SuggestedDaily paidTemporary workRemote workWork from homeFlexible hoursSagility
Fort Lauderdale, FL18 hours ago- ...Lauderdale About Us Harmony United Psychiatric Care is part of Harmony United Healthcare LLC. We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual...SuggestedInternshipWork at officeFlexible hours
Harmony United Psychiatric Care
Fort Lauderdale, FL1 day ago - ...Customer Support Representative NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member... ...technology systems, and premier service delivery model allow our health...SuggestedWork at officeFlexible hours
$14 per hour
...Job Description Job Description Customer Service Representative – Healthcare (Remote) At Balance Staffing, your success is our priority. We're committed to connecting talented professionals with meaningful opportunities that help them grow and achieve their career...SuggestedFull timeSeasonal workWork at officeLocal areaImmediate startRemote workWork from homeShift work$61k
...Job Description Looking for your next step in sales? \n \n We're hiring 5 Sales Development Representatives to join a rapidly growing company in Downtown Fort Lauderdale . This is an excellent opportunity for candidates coming from field sales, outside sales...SuggestedWork at officeISG Partners
Fort Lauderdale, FL10 days ago- ..., FL About Us Harmony United Psychiatric Care is part of Harmony United Healthcare LLC. We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits...Full timeWork at officeShift work
Harmony United Psychiatric Care
Fort Lauderdale, FL3 days ago - ...Job Details SALES REPRESENTATIVE Summary The mission of the role of the Sales Representative... ..., growth within the existing customer base, and by executing against the SupplyOne... ...breadth of core product categories and service capabilities to meet and exceed sales...Full time
Top Quality Recruitment (TQR)
Fort Lauderdale, FL3 days ago $85k
About Synopsis Synopsis is building the data infrastructure that will unlock the private data of every business. Every company has valuable data scattered across CRMs, ERPs, databases, spreadsheets, applications, and other systems. Before organizations can fully leverage...Full timeImmediate startSynopsis
Fort Lauderdale, FL3 days ago- ...next-generation AI initiatives. With a rapidly growing customer base and a significant market opportunity ahead, they are building... ...Our client is seeking a highly motivated Sales Development Representative to join their growing sales organization. This is an...Full time
Glocomms
Fort Lauderdale, FL4 days ago $5,000 per month
...our vision. Are you a top-performing sales closer looking for unlimited income potential? We’re hiring Sales Development Representatives , with the opportunity to be promoted to a Closer in just 3 months , to sell Grant’s elite sales training and coaching programs...Full timeLocal areaImmediate startGrant Cardone Enterprises
Fort Lauderdale, FL4 days ago$60k
...Entry-Level Sales Development Representative (SDR) Miami, Florida | Office-Based, 5 Days Per... ...'re a recent graduate or coming from a customer-facing background, you'll be given the... ...working in hospitality, retail, customer service, events, recruitment, or another people...Full timeWork at officeFlourish
Dania, FL21 hours ago$55k - $70k
...-growing companies, is hiring Entry-Level Sales Development Representatives (SDRs)! This is an ideal role for those looking to break... ...prospects through phone and email outreach. Educate potential customers on our clients' products to generate interest. Schedule...Full timeImmediate startVisa sponsorshipReveneer
Fort Lauderdale, FL3 days ago- ...Sales Development Representative / Inside Sales Company Description American Cell Technology... ...-of-the-art personal stem cell banking services focused on partnering with top... ...generation, or outbound sales preferred Healthcare, medical, biotech, aesthetics, regenerative...Full time
American Cell Technology
Oakland Park, FL3 days ago - ...optimal communication with all stakeholders and efficient functioning of the staff in an effort to ensure quality patient care and service.Education:Essential: AssociateExperience:Essential: Two YearsCredentials:AHCA Level II RequiredBroward Health is proud to be an equal...Work at officeShift work
Aya Healthcare
Fort Lauderdale, FL3 days ago - Broward Health Corporate ISC Shift: Shift 1 FTE: 1.000000 Requisition 31809 Summary: Performs all assigned functions related to business office operations related to patient accounting within the business support unit. Supports all related collection departments...Work at officeShift work
- Medical Office Front Desk ReceptionistThe Retina Group of Florida is a multi-office ophthalmology practice specializing in diseases of the retina. Currently seeking full-time ophthalmic photographers, technicians, and receptionists to join our team at our locations in ...Full timeWork at officeLocal area
Retina Group of Florida
Fort Lauderdale, FL2 days ago - ...medical terminology desired. Interact effectively, supportstaff & maintain a professional working relationship. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills &...Work at officeLocal areaRemote work
Colonial Group
Fort Lauderdale, FL1 day ago $20 - $24 per hour
...centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without...Live outWork at officeImmediate startFlexible hoursShift work- ...Medical Receptionist A busy healthcare clinic is seeking a professional and detail-oriented Medical Receptionist to support front... ...patient flow. This role is ideal for someone with strong customer service skills, basic computer proficiency, and the ability to work...Work at office
Revel Staffing
Fort Lauderdale, FL3 days ago - ...optimal communication with all stakeholders and efficient functioning of the staff in an effort to ensure quality patient care and service. Education:Essential: Associate Experience:Essential: Two Years Credentials:AHCA Level II Required Broward Health is proud...Work at officeShift work
Aya Healthcare
Fort Lauderdale, FL3 days ago - ...office hours. Distributes direct clients service items with appropriate documentation and... ...and maintain supplies, equipment, and custom printing. Maintains forms for facility,... ..., promotion, training and all other conditions of employment. AIDS Healthcare FoundationTemporary workWork experience placementWork at officeShift work
- ...company product allowance. ~ Reimbursement for internet, cell phone and gym/wellness activities. This isn't your average customer service job. We're looking for someone who is bilingual, driven, and genuinely passionate about people, someone who wants to make a...Full timeWork at office
Unicity International
Fort Lauderdale, FL2 days ago $21 - $22 per hour
...Position: Customer Service Representative Location: Fort Lauderdale, FL $21-$22 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Shifts Monday-Friday: 9am-6pm Saturday: 11am-6pm Must Have ~3+ years of Customer Service Experience ~ Self-sufficient...Hourly payFull timeMonday to FridayShift workInsight Global
Fort Lauderdale, FL3 days ago$16 - $17 per hour
...Front Desk Receptionist, you will handle appointment scheduling, provide excellent customer service, manage office schedules, and ensure clear communication between patients and healthcare providers in both English and Spanish. Key Responsibilities: Schedule...Full timeWork at office- ...Eligibility on the first of the month following your hire date Purpose of Position: This position will be providing high level customer service, to ensure overall customer satisfaction and brand loyalty. It requires heavy use of excel, data entry and transactions. It...Full timeWork at officeWorldwideRelocationFlexible hours
Del Monte Corporation
Fort Lauderdale, FL2 days ago - ...Requirements Associate’s or Bachelor’s degree preferred. Previous experience in a front desk or administrative role, preferably in a healthcare or mental health setting. Strong communication skills, both verbal and written. Ability to maintain confidentiality and...Part timeWork at officeFlexible hours
Assurance Of Hope Institute Inc
Fort Lauderdale, FLa month ago $27 per hour
...Job Description Job Description Job Summary 5TH HQ is looking for a Bilingual (English and Spanish) Customer Service Representative to support the International Sales Department. The ideal candidate will have experience in customer service, sales support, order processing...Permanent employmentFull timeTemporary workWork at office5TH HQ
Fort Lauderdale, FL2 days ago- ...fun, high-energy experiences that create lasting memories for kids and their families. We’re looking for a Sales & Customer Service Representative to join our growing sales team. This is a full-time, in-office role focused on building relationships with families, creating...Base plus commissionFull timeWork at office
Community Sports Partners
Fort Lauderdale, FLa month ago $55k - $70k
...assigned to a client team and trained on that company’s product, customers and industry. You’ll work closely with your teammates, manager... ...and performance data to improve your approach You’ll represent both Reveneer and the client you support, so preparation, professionalism...Reveneer
Fort Lauderdale, FL4 hours ago$65k - $95k
...Job Description Job Description Entry-Level Account Representative – First Family Insurance Make a Difference in People’s Lives... ...diverse, unified team that values commitment, integrity, and service excellence. Career Benefits: ✔ Fast-Track Career Advancement...Self employmentLocal areaFirst Family Insurance
Fort Lauderdale, FLa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Healthcare Customer Service Representative. Be the first to apply!
Related searches
- customer service administrator Fort Lauderdale, FL
- food service sales representative Fort Lauderdale, FL
- participant services representative Fort Lauderdale, FL
- logistics customer service representative Fort Lauderdale, FL
- client experience specialist Fort Lauderdale, FL
- client service officer Fort Lauderdale, FL
- licensed insurance customer service representative Fort Lauderdale, FL
- customer sales representative Fort Lauderdale, FL
- customer service officer Fort Lauderdale, FL
- card services representative Fort Lauderdale, FL