Main Shop Service Technician

Job Title

Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas of repair. Must acquire and maintain the required Training Level required by the Dealer and the Manufacturer.

Essential Duties

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

Diagnoses the cause of any malfunction and performs repair

Communicates with parts department to obtain needed parts.

Saves and tags parts of the job if requested by the customer.

Returns all warranty parts to the parts department.

Performs a Video Multi-point inspection on all vehicles and advises if further safety or service work is required or recommended.

Communicates with Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.

Documents all work performed and recommended on the repair order in accordance with manufacturer's policies and procedures including cause and correction.

Road tests all vehicles for diagnostics and to confirm repair.

Keeps abreast of manufacturer technical bulletins.

Supervises work of any apprentice technicians as assigned by the Shop Foreman.

Reports equipment failures, defects or malfunctions to supervisor ASAP.

Ensures that customers' cars are kept clean. Notify the service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

Keeps their shop area tidy and clean. All old parts disposed of properly and metal parts disposed of in metal bin for recycling. The shop floor kept clean and dry. Spills should be immediately contained and pig mats used to control fluids.

Maintains and is accountable for all dealership-owned tools. Returns them to their proper place and in the same condition as they were received. Notifies Shop Foreman if tool condition requires replacement.

Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

Maintains ComplyAuto / OSHA Training. {Dealership required}

Maintains ASE Certifications. {Dealership/SOA required}

Maintains Ford training. {Must be able to travel to/from the Ford training center and be away overnight as required to complete Instructor led training} {Dealership/Ford required}

Operates all tools and equipment in a safe manner.

Reports any safety issues immediately to management.

This company is an equal opportunity employer and ADA compliant employer and does not discriminate because of race, color, religion, sex, age, citizenship, marital status, disability, national origin, familial status, gender identity or expression, or sexual orientation.