Identity Services Business Analyst

About the Role We are looking to fill a contract role for an experienced Business Analyst with a background in identity and authentication programs to join a large, complex enterprise organization. You will be embedded in a team building a next-generation, centralized authentication platform, responsible for gathering and documenting requirements, mapping current-state identity journeys, and translating business needs into clear specifications for engineering and architecture teams. This role is well-suited for someone accustomed to the governance and change management demands of a large global organization, and who is comfortable sitting at the intersection of business stakeholders, security, and technology. Experience in banking/financial services or other highly regulated industries is a big plus. Key Responsibilities Elicit, document, and manage business and functional requirements for authentication and identity workflows including login, multi-factor authentication, account recovery, and credential consolidation Analyze and map current-state identity journeys, documenting pain points, embedded business logic, and integration dependencies Translate requirements into user stories, process flows, and functional specifications consumable by engineering and architecture teams Partner with identity architects, UI developers, and security engineers to validate that solutions meet business and compliance requirements Support the design and documentation of the identity Abstraction Layer, ensuring application team requirements are captured and reflected in the vendor-agnostic integration model Facilitate working sessions and workshops with business and technology stakeholders to surface requirements and drive alignment Maintain a requirements traceability matrix and ensure requirements are tracked through delivery Identify gaps, risks, and dependencies across workstreams and elevate appropriately Produce clear, well-organized documentation including BRDs, user stories, process maps, and meeting summaries Required Qualifications 4+ years of experience as a Business Analyst on technology programs Experience supporting identity, authentication, or access management initiatives – including familiarity with concepts such as SSO, MFA, OAuth 2.0, OIDC, or federation Demonstrated ability to gather and document requirements in complex, multi-stakeholder environments Proficiency in producing business requirements documents, user stories, process flows, and functional specifications Strong facilitation and communication skills – able to work across business, security, and engineering audiences Experience working within large, complex enterprise environments; exposure to regulated industries (financial services, healthcare, government) is a plus Familiarity with Agile or hybrid delivery methodologies Preferred Qualifications Experience on programs involving identity platform modernization, migration, or consolidation Familiarity with identity vendors such as Ping Identity, Transmit Security, Okta, ForgeRock, or similar Exposure to credential consolidation or single sign-on programs spanning multiple products or business lines Experience supporting mobile authentication or SDK integration programs Prior work in financial services, online banking, or other high-stakes consumer-facing digital products is a plus CBAP, PMI-PBA, or equivalent BA certification is a plus Contractor Requirements Must be based in the United States and authorized to work without sponsorship Must be able to pass a background check #J-18808-Ljbffr Airitos, LLC