Store Director

Job Description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Main responsibilities:

Position Purpose
The Store Director is responsible for the overall leadership, direction, and performance of the store. This position drives sales growth, operational excellence, customer satisfaction, associate engagement, and profitability while ensuring compliance with all company policies, food safety standards, and regulatory requirements. The Store Director leads all store departments and develops high-performing teams that deliver exceptional results and an outstanding customer experience.
Key Responsibilities Leadership & Team Development

• Provide overall leadership and strategic direction for all store operations.
• Recruit, hire, train, coach, and develop department managers and store associates.
• Build a culture of accountability, engagement, inclusion, and customer service excellence.
• Conduct performance discussions and develop succession plans for future leaders.
• Lead by example through visible, hands-on leadership throughout the store.

Customer Service & Community Engagement

• Ensure exceptional customer service standards are consistently achieved.
• Address customer concerns and resolve escalated issues promptly and professionally.
• Foster positive relationships within the local community.
• Promote company initiatives that enhance customer loyalty and satisfaction.
• Maintain a welcoming, clean, and customer-focused shopping environment.

Financial Performance

• Achieve sales, labor, shrink, expense, and profit objectives.
• Analyze financial reports and operational metrics to identify improvement opportunities.
• Develop action plans to improve sales performance and operational efficiencies.
• Control operating expenses while maintaining excellent service standards.
• Drive execution of promotional programs and merchandising initiatives.

Store Operations

• Oversee daily operations across all departments.
• Ensure compliance with merchandising, pricing, inventory, and presentation standards.
• Monitor inventory levels and support effective replenishment practices.
• Maintain store readiness, cleanliness, and operational excellence.
• Ensure proper execution of company programs, policies, and procedures.

Safety & Compliance

• Ensure compliance with all food safety, sanitation, health, and safety regulations.
• Promote a safe working environment for associates and customers.
• Maintain compliance with company policies, employment practices, and regulatory requirements.
• Monitor loss prevention efforts and ensure adherence to security procedures.
• Lead emergency response efforts and incident management when necessary.

Talent Management

• Create and maintain staffing plans that support business needs.
• Partner with Talent Acquisition and Human Resources to attract and retain top talent.
• Develop associates through coaching, mentoring, and career development opportunities.
• Ensure effective onboarding and training programs are in place for all new hires.
• Foster a positive workplace culture focused on teamwork and accountability.

Merchandising & Sales Execution

• Ensure effective merchandising and promotional execution throughout the store.
• Lead seasonal and special sales initiatives.
• Monitor in-stock conditions and product availability.
• Drive continuous improvement in customer shopping experience and department conditions.
• Support innovation and best practices to maximize sales and profitability.

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Access to up to 50% of your earned wages before payday, via our partnership with Stream

• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!


Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.


Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.


Bring your flavor


Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer


The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.


Albertsons is an Equal Opportunity Employer


This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.


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