Remote Call Center Lead: Lanternfly Support

Pennsylvania State University

Remote job

Penn State Extension is hiring a Call Center Representative (Intermediate Support) to provide frontline assistance for the spotted lanternfly program. You will handle inquiries, educate the public, and route issues to appropriate teams from a remote University Park setting. The role emphasizes customer service excellence, schedule coordination for agents, and ongoing training of new staff while working with cross–functional partners across campus. #J-18808-Ljbffr Penn State University

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Vacancy posted 2 days ago

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