Senior Logistics Manager

Job Title: Sr. Warehouse and Logistics Manager

Department: Warehouse

Job Region: Store Support – Portland

Reports-To: Director of Supply Chain and Logistics

Exemption Status (typically): Exempt

Requirements: As a retail grocer, we operate 7 days/week and 365 days/year and as such work in support of our stores may include evening and weekend hours per the needs of the business. Valid Driver License and vehicle may be required, with ability to travel regularly to store locations, trade shows / events and/or other off-site locations throughout the United States / local region.

About us: New Seasons Market began in 2000 when three families got together to open a neighborhood market, a place where local communities can come together to connect with where their food comes from. A friendly, inviting place that honors its region’s farmers, ranchers, growers and makers—helping them prosper for generations to come. Over the years, our community has grown, but our goal is still the same: to build community through good food.

About the role: Provides insights, solutions and program direction for internal Logistics programs. Works with merchandising teams to leverage warehouse solutions for cost savings and efficiency. Leverages problem-solving skills to improve delivery and service to receiving customer. This is a management / leadership position. You are responsible for providing leadership in line with company values and promoting a positive and progressive work environment in alignment with our company mission, vision values and policies.

General Requirements:

• Understands and models our company culture. Acts as a steward of company resources, mission, vision and values. Promotes sustainable business practices.
• Embraces an agile work environment and guides others through change and continuous improvement.
• Builds community within and outside of New Seasons Market and New Leaf Community Markets. Works in stores and other offsite events and locations as needed to support our core business and community.
• Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
• Demonstrates ability to manage own time and models a flexible work style. Shifts tasks as priorities and circumstances change based on needs and conditions of department. Creative with problem-solving and is solutions-oriented.
• Utilizes strategic thinking, data and industry knowledge, and calculated risk-taking to create competitive advantage.
• Understands group dynamics in order to foster a positive and collaborative work environment. Develops strong and engaged teams and internal partnerships.
• Plans for the future by setting clear and attainable goals.
• Communication style is confident, informative, adaptive to different styles and effective.
• Gives and receives feedback in a constructive manner demonstrating company Speak Up culture. Responds to feedback in order to improve performance.
• Maintains confidentiality and exercise good judgment around sensitive information.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store and office cleanliness, maintains equipment.
• Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.

Position Responsibilities:

• Manages and provides oversight to all areas of the Logistics team. Directly manages staff, including review writing, scheduling and providing ongoing coaching, development and feedback. Assesses, prioritizes and delegates tasks and workflow.
• Proactively works to uncover distribution efficiencies that support company growth and profitability.
• Provides program strategy guidance for internal and 3rd party distribution solutions
• Leads all project planning, creation, implementation and support for the procurement and delivery of small vendor products.
• Manages the financials of internal warehousing and distribution solutions, including negotiating terms and fees with third-party distributors who provide services.
• Acts as primary point of contact for internal distribution solutions in the vendor community, including marketing the overall program and its benefits to potential vendor partners.
• Analyzes the financial impact of internal Logistics solutions on store labor, out of stocks and cost savings. Provides detailed monthly recaps to merchandising and operations teams.
• Designs, assesses and implements new ordering, receiving and distribution strategies along with cost saving analysis for internal and 3rd party warehousing solutions
• Collaborates with program and category manager (PCM) group and operations team on process improvements and programming for vendors.
• Maps risks and creates contingency action plan for programs under management. Ensures compliance in alignment with all federal and local regulations with a focus on FMSA and FMCSA regulations
• Performs administrative duties specific to department such as conducting research, updating databases, data gathering and reporting.
• Works with cross functional teams to understand objectives, monitor timelines and priorities and help identify roadblocks to the successful implementation of program initiatives.
• Works with team to develop plans to drive store-facing initiatives and programs successfully forward.
• Leverages systems to support planning and communication tasks. E.g. Excel, Project/Smartsheet, SharePoint.
• Tools and Equipment Used (not all inclusive): This position works with standard office equipment. May be required to use the following tools and equipment when working in stores or offsite; baler, hand truck, POS, industrial kitchen equipment (i.e. blast chiller, grill, knives/blades, oven, grills, scales, etc.) and basic housekeeping / janitorial items.
• This position works consistently at a light work level and may be asked to work on occasion at a medium or heavy work level when supporting stores or other offsite events. Frequently required to sit, walk, reach and grasp. Occasionally required to be on feet with a mix of standing and walking throughout shift. Up to occasionally, dependent on location, required to climb stairs, step stool and /or ladders.
• Performs other tasks and duties as assigned.

This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements, but constitutes a general definition of the position's scope and function within our company. New Seasons Market reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.

What you Bring as a Candidate:

• 3 – 5 years of experience in retail management, retail operations management or supply logistics program management required.
• Previous project management experience highly preferred.
• Previous food and/or grocery specific industry experience preferred. Experience in a multi-unit, high growth retail or similar environment required.
• Bachelor’s degree in Business Administration or a related field preferred.
• Proven track record of executing strategic initiatives and projects.
• Advanced proficiency with Microsoft Office Suite focusing on data manipulation and analysis , with skills to learn new programs and systems.
• Strong analytic skills and experience in generating financial and various reports.
• Experience working in a fast-paced, deadline-driven environment with ability to respond to urgent job responsibilities as they arise and flexible when priorities redirect.
• Valid Driver License and vehicle required, with ability to travel regularly to store locations throughout Portland metro area. Travel to Northern California or Seattle regions may be required.
• Previous supervisory, management or leadership level experience required. Experience managing and mentoring multiple direct reports, including across multiple geographic regions.
• Excellent interpersonal skills, including tact and diplomacy, to collaborate, negotiate and communicate effectively and professionally with cross-functional partners at all levels in the company.
• Ability to manage financial results, including labor, sales and profit margin.
• Demonstrated leadership skills with problem-solving, project management and execution of initiatives across multiple locations and regions.
• Proven experience driving and executing strategic initiatives, policies, programs and projects that achieve measurable business results.

Physical and Environmental Work Space: Work occurs in office, a variety of off-site environments and in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to certain allergens and / or chemicals. In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will make reasonable accommodations to qualified applicants and employees with disabilities.