Sales and Marketing Coordinator

Sales And Marketing Coordinator | The Read HouseStep behind the velvet rope at Chattanooga's Grande Dame. At The Read House, timeless elegance meets modern comfort. We are seeking a polished Sales and Marketing Coordinator to help us orchestrate legendary gatherings and share our historic luxury experience with the world.The Sales and Marketing Coordinator role is a full-time, on-site position. Hourly rate based upon experience.The RoleAssist the Sales and Catering team with day-to-day operations for group meetings, conferences, and events.Create and manage on-site social media content for all property areas.Event Orchestration (70% Sales & Catering)Inspect guest rooms and event spaces prior to site visits and arrivals to ensure absolute cleanliness and preparedness.Create and place group signage in assigned areas.Organize, prepare, and distribute weekly Banquet Event Orders (BEOs) and Resume packets.Review group contracts to ensure all details—including rates, upgrades, deposits, and cancellation terms—are properly set up and followed.Manage complete client files, track cutoff dates, and release unused inventory.Process rooming lists to confirm room types, share-withs, VIPs, and accessibility needs.Prepare pre-con packets, distribute small group menus, and coordinate photo passes.Assist with pre-arrival letters, welcome amenities, and suite assignments.After events, you will reconcile billing, calculate attrition or credits, and pass clean billing to accounting.Support the Reservations team by assisting with internal and external booking calls.Digital Storytelling (30% Marketing & Social Media)Manage accounts and create a social media content calendar for all outlets.Develop, schedule, and publish original photographs, videos, reels, and stories.Partner with the Corporate Marketing team to coordinate promotions and campaigns.Collaborate with department managers to promote content ideas and community engagement.Ensure absolute consistency in tone, messaging, and branding across all social platforms.Identify cross-promotion opportunities and stay current on luxury hotel and food and beverage marketing trends.Support event-based campaigns, including pre-event promotion, live on-site engagement, and post-event follow-up.What You BringA high school diploma or equivalent is required, though a degree in a relevant field is preferred.Two to four years of related experience is preferred.Experience within luxury, lifestyle, or independent hotels is highly preferred.Knowledge of Opera PMS and Delphi is preferred, along with proficiency in reservation and POS applications.Must be comfortable using digital tools and social media platforms.Excellent communication, writing, and computer skills, along with a highly organized and creative mindset.Ability to maintain regular on-site attendance and be able to work a flexible schedule, including weekends, evenings, and holidays when our ritzy gatherings require it.What We Have To OfferVibrant Environment: A culture valuing passion, individuality, and fun.Career Growth: Opportunities for internal advancementEducation: Tuition reimbursement programComprehensive Care: Affordable medical, dental, and vision plansPeace of Mind: Life, disability, accident, and critical illness insurancePersonal Support: Employee Assistance Program (EAP)Paid Time Off: Generous PTO and paid holidaysRetirement: Traditional & Roth 401(k) with up to 3.5% employer matchFlexible Pay: Early access to earned wages via PayActivBonus Potential: Annual bonus potential of up to 20% of annual salaryAvocet Discounts: Savings at our hotels and restaurantsDaily Perks: Discounted Starbucks, employee meals, and garage parking*2025 WINNER for Chattanooga's Best of the Best Hospitality Employer!*EOE / DFWP