Administrative Assistant 5

Administrative Assistant 5

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Administrative Assistant 5

Salary

$3,127.00 - $6,136.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

MVA/SP/221077

Department

LDH-Medical Vendor Administration

Opening Date

05/13/2026

Closing Date

6/3/2026 11:59 PM Central

• Description

• Benefits

• Questions

About this Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health (

Join a fast-paced and collaborative team supporting leadership within Louisiana Medicaid! This position plays a key role in ensuring the smooth daily operations of executive-level staff by coordinating meetings, managing communications, supporting personnel activities, and handling travel logistics for leadership teams. The ideal candidate is highly organized, professional, and detail-oriented with strong communication and multitasking skills. If you enjoy working in a dynamic environment where your administrative expertise directly supports important healthcare initiatives and executive operations, we encourage you to apply!

An ideal candidate should possess the following competencies:

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies

Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.

Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Minimum Qualifications

Four years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere ( .

Job Duties and Other Information

Job Duties:

• Assists Medicaid Deputy Directors, Section Chiefs, and other higher-level staff with a variety of administrative matters Monitors phone calls and visitors.

• Coordinates telephone conference calls, conference meetings and/or workshops chaired by the Medicaid Deputy Directors and/or higher staff.

• Ensures assigned primary, secondary, and unit manager time administrator duties are performed in accordance with applicable procedures and policies serves as a personnel liaison for their section(s).

• Prepares travel documents and authorizations or travel expense accounts, makes travel arrangements with hotel, travel agency, car rental agencies and interprets travel regulations.

Position-Specific Details:

Location:Medical Vendor Administration / Policy and Compliance / East Baton Rouge Parish

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment, or Detail to Special Duty

Cost Center: View phone number on click.appcast.io

Position Number(s): 2713

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE ( .

Contact Information:

Shambrielle Pooler

View email address on click.appcast.io (View email address on click.appcast.io)

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

View phone number on click.appcast.io

This organization participates in E-verify, and for more information on E-verify, please contact DHS at View phone number on click.appcast.io.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here ( .

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Parental Leave– Up to six weeks paid parental leave

More information can be found at

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System ( LASERS has provided this video ( to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (

• Louisiana School Employees Retirement System ( among others

01

AEI: Acting with Ethics and Integrity - How well do you make choices that reflect ethical standards, integrity, and honesty—even when it’s difficult or inconvenient?

• I ignore ethical standards, withhold information, or show bias or poor judgment.

• I follow rules, share information, and try to avoid ethical missteps.

• I act with integrity, respect confidentiality, and treat people fairly.

• I promote ethics, model transparency, and help others act with fairness across teams.

02

AEI: Acting with Ethics and Integrity - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.

• I share main ideas clearly and adapt to the audience when reminded.

• I communicate clearly, listen actively, and explain complex ideas well.

• I craft messages that connect, inspire, and drive action across audiences.

04

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

• I avoid responsibility, deliver poor work, and resist feedback.

• I take ownership when prompted and meet basic expectations.

• I own results, meet standards, and respond to feedback professionally.

• I drive high performance, prevent issues, and model accountability.

06

DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?

• I struggle to understand customer needs, provide clear information, or resolve issues.

• I respond to customer needs with some support and build basic working relationships.

• I understand customer needs, communicate clearly, and deliver timely, reliable service.

• I anticipate customer needs, build trust, and deliver personalized, proactive service.

08

FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

09

FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?

• I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.

• I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.

• I apply and explain policies accurately, adapt to routine situations, and help improve procedures.

• I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.

10

FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

11

To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type “N/A” if no immediate family members are employed by LDH.

Required Question

Employer

State of Louisiana

Address

1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone

View phone number on click.appcast.io

Website

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