Manager, Events & Meetings Technology & Data
$75.24k - $175.95kKPMG
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a Manager, Events and Meetings Tech, Data and Operations to join our Events and Meetings organization.
Responsibilities:
- Manage the strategic roadmap for Events and Meetings (E&M) technology, focusing on Cvent-Salesforce integrations, while providing operational support, driving process improvements, and managing incident resolution and enhancement prioritization
- Guide and mentor nearshore and offshore delivery teams, coordinate projects, and oversee the onboarding, career development, and performance of team members, counselees, and peers
- Act as the primary relationship owner and escalation contact for internal partners, key vendors, and industry partners to ensure strategic goals and technical initiatives are successfully fulfilled
- Proactively initiate and implement new ideas to enhance service offerings, improve the user and attendee experience, and expand the team's overall impact and value
- Establish and track key performance indicators (KPIs) and lead the analysis of large data sets to create insightful reports on volume, spend, trends, and outcomes to meet client objectives
- Leverage deep technical and event management expertise to act as a subject matter expert, drive business outcomes, and ensure seamless support for all internal stakeholder
- Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
- Minimum five years of recent experience in the Events industry, with a preference for a background in professional services or a corporate events team focused on event planning technology and five years of direct people leadership and team management experience
- Bachelor's degree from an accredited college/university or equivalent professional experience
- Exceptional verbal and written communication skills, with a proven ability to interact effectively with all levels of leadership and foster a client-focused, team-oriented environment
- High-level knowledge of the Cvent strategic meeting management platform
- Demonstrated experience with event platform integrations, specifically Cvent to Salesforce Marketing Cloud (SFMC), and general experience with Salesforce CRM
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Required
Preferred
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