Family Experience Coordinator - Early Learning Center

Description

Position at King's Schools

Location: Shoreline, WA

Employment Status: Full Time

Compensation: $21.25 - $28.00, DOE

Benefit Highlights: Health Insurance, Retirement Plans w/CRISTA match, Family Care, Paid Holidays, PTO, Tuition Discount at King’s Schools.

COMPANY OVERVIEW

CRISTA Ministries (“CRISTA”) is a Christian church community that exists to exercise and express its Christian beliefs. At the core of our Christian church community is the belief that as Christians, we are part of the priesthood of all believers, set forth in I Peter 2. We believe this priesthood calling rests upon all Christians and is a foundational, spiritual practice of our CRISTA community. This priesthood calling evokes within us the response to view our work as our ministry. We believe that all representatives of our community are ministers of the gospel and play equally important roles in exercising, expressing and teaching our beliefs (I Corinthians 12: 17-23).

CRISTA exists to make known the love of Jesus Christ through demonstrated works of service and ministry. We use every method available so that the people of the world may hear the Gospel, accept Christ as their Savior, and grow in their faith. We are a united family of Biblical Ministries inspired by a shared vision to serve and impact the young through the elderly, all cultures and backgrounds, in our own backyard and around the world through excellence in our service and operations. By leading a healthy and sustainable organization, CRISTA empowers its ministries to serve the needs of the world and share the Gospel, making disciples. Our commitment is to glorify, honor and obey the Lord in all we do through a workforce of ministers: our staff and volunteers who are called, committed, and faithful Christians.

CRISTA leads five distinct ministries in alignment with our calling to draw people into a transforming relationship with Christ. From World Concern’s relief and development efforts around the globe; from CRISTA Media’s stations that broadcast uplifting messages and music through your radio dials to the fireside songs that bring joy to campers year-round at CRISTA Camps; from the young minds equipped with knowledge at King’s Schools to the seniors receiving exceptional care at CRISTA Senior Living. Whether traversing the globe or right in our backyard, the CRISTA family of ministries is empowered to meet the needs of those we serve with the Gospel of Jesus Christ.

CRISTA MINISTRIES MISSION AND VISION STATEMENTS  

• Mission Statement: To fearlessly declare the Gospel, with Biblical truth and love, leading generations to follow Jesus.
• Vision Statement: Until All Know Jesus.

CRISTA MINISTRIES CORE VALUES

• Christ-Centered: We approach our work by faith, prayerfully believing God will do the miraculous.
• Servanthood: We serve our world by meeting needs practically and spiritually.
• Uncompromising Integrity: We are honest, transparent, and trustworthy – reflecting Jesus in all we do.
• Holy Stewardship: We honor and maximize the potential of the resources, assets, and people God has entrusted to us.
• Excellence: We serve with excellence knowing that we represent God in our work, words, and actions.
• Unified Team: We are One CRISTA, united in the vision to transform lives with the Gospel of Jesus Christ.

KING’S PURPOSE STATEMENT:  

Building resilient disciples of Christ through Christian education.

POSITION SUMMARY

The Family Experience Coordinator serves as the communication, documentation, and organizational hub of the center, ensuring that families feel welcomed, informed, and supported while maintaining accurate and efficient administrative systems. The Family Coordinator helps ensure clarity, consistency, and organization across all family-facing and administrative functions. This role supports: family communication, student records and documentation, billing and financial systems, enrollment processes, and front office operations.

ESSENTIAL FUNCTIONS  

(General overview and may include all details of responsibilities)

Admissions and Enrollment:

• Manage communication with prospective families once they have applied.
• Support incoming families through enrollment into our program.
• Maintain enrollment forms, assemble student files, intake, and track enrollment progress for families in conjunction with King’s Admissions.

Student Files and Records:

• Maintain and update all student and family files by using Brightwheel and FACTS.
• Ensure records are accurate, organized, and compliant with DCYF requirements, King’s ELC and CRISTA policies.

Front Office Operations

• Create a welcoming environment in the front office.
• Answer and process phone calls and emails and support essential day-to-day office functions as instructed by the director.

Administrative Management:

• Manage tuition billing, invoicing, and payment tracking. Assist families in understanding billing processes, respond to billing inquiries in a timely and professional manner, and coordinate with accounting when needed.
• Manage purchasing card and assist with general bookkeeping and expense tracking.
• Answer and process calls and emails for monthly maintenance duties for essential school functioning .
• Assist the director on a biweekly basis with approval of PTO and timecards for hourly staff.
• Review, verify and correct any missed punches on hourly staff timecards in coordination with the director through the Paycom timekeeping system.
• Submit work orders, key and badge request forms, and event forms to security.
• Maintain all paperwork and files.
• Assist with processing new recruitments

Communication:

• Assist with communicating with families via the Brightwheel, and FACTS as well as email
• Manage monthly weekly newsletters, and other parent communications as specified by the director.
• Manage communication with volunteers at the Early Learning Center and partner with parents.
• Communicate programmatic changes to staff in coordination with the director.

Policies and Licensing:

• Maintain preschool licensing requirements in conjunction with the director.
• Review student files and keep database up to date to ensure documentation is complete and accurate.
• Complete and submit legal contracts to the Legal Department, making sure to maintain the files.
• Oversee licensing requirements in conjunction with the director.
• Schedule, run and document fire drills and support safety inspections to ensure compliance with licensing requirements.

Database and Document Management:

• Track and maintain documentation for volunteers
• Create excel spreadsheets, word documents, and run reports to track student information.
• Maintain documents such as:
• Parent Handbook
• Enrollment list
• Allergy list
• Emergency Binders and more.

Additional Duties:

• Manage communication and coordinate with other departments within King's Schools and CRISTA ministries, working toward CRISTA’s mission and goals.
• Work collaboratively with supervisor, coworkers and families to support a positive and professional center environment
• Create a welcoming environment in the front office
• Step into classrooms to provide substitute coverage when necessary to maintain ratios and support center operations.
• Perform other duties as assigned to support the overall success and operation of the center

Conduct that reflects well on CRISTA Ministries and aligns with its mission, vision, Statement of Faith and Christian Community Representative Commitment (CCC).

ESSENTIAL QUALIFICATIONS

CHRIST CENTERED

• Belief that Jesus Christ is Lord and Savior.
• Is a committed Christian who is dedicated to continued spiritual growth and development as evidenced through a growing personal walk with God (e.g. daily spiritual rhythms of prayer, fellowship, Bible study, etc.).
• Prayerfully seeks God’s will in their own lives and in their ministry at CRISTA.
• Engages our ministry including staff and colleagues through prayer, participation in spiritual practices, leading devotionals and other spiritual practices.
• Affirms, aligns with and supports CRISTA’s Statement of Faith and Christian Community Representative Statement (CCC).
• Conducts themselves in a manner which reflects well on CRISTA Ministries and aligns with its mission, vision, Statement of Faith and Christian Community Representative Commitment (CCC).
• Demonstrates the values of a CRISTA leader.

EDUCATION  

• Bachelor’s degree in related field such as Business Administration or state certificate in Early Childhood Education from an accredited college or university recognized by the United States Department of Education or equivalent. Relevant work experience may be substituted for education on a year-for-year basis.

EXPERIENCE  

• One year in a similar environment (school or educational setting) and/or administrative or similar work experience.

LICENSURE / CERTIFICATION  

• First Aid and CPR.
• Able to present or pass a DCYF background check.
• Have or able to obtain within 10 days of hire. Bloodborne pathogen certificate.
• Able to successfully complete online Early Learning Training Classes and curriculum and new hire training within 30 days of hire.
• Have a negative TB skin test.
• Register with the MERIT system

SOFTWARE / EQUIPMENT KNOWLEDGE  

• Proficient in basic Microsoft Office tools.

OTHER CONSIDERATIONS  

• Able to be discreet and maintain confidential information.
• Maintaining Yearly Required Hours: 10 hours of STARS training yearly.
• Able to focus in a busy environment.
• Flexibility and ability to manage competing and simultaneous demands.
• Able to work well with others and to foster a team environment.
• Strong oral and written communication skills.
• Strong attention to detail.
• Able to work in a culturally diverse environment.
• Able to sign and adhere to Statement of Confidentiality and Code of Ethics Statement.
• Strong interpersonal skills.
• Ability to pass background checks relating to DSHS Secretary’s List of Crimes and Negative Actions. (WAC 388-113)

PREFERRED QUALIFICATIONS 

EDUCATION  

• Bachelor’s degree in business administration.

EXPERIENCE  

• Two years in early childhood education environment performing administrative work.

STATEMENT OF NONDISCRIMINTATION

CRISTA is a Christian, religious organization that lives out its faith-based mission through five ministries: CRISTA Camps, CRISTA Media, CRISTA Senior Living, King’s Schools, and World Concern.  As permitted by Title VII of the Civil Rights Act of 1964, CRISTA reserves the right to prefer employees of a particular religion and to require its employees to hold certain religious beliefs, engage in certain religious observances, and engage in or refrain from engaging in certain behavior, based on CRISTA’s religious beliefs. CRISTA’s employees must agree with and support without reservation CRISTA’s Statement of Faith and must conduct themselves in accordance with the religious beliefs and practices that flow from that Statement of Faith and CRISTA’s Christian Community Policy.

Among those employees and employment applicants who agree with and support without reservation and abide by the Statement of Faith and CRISTA’s Christian Community Policy, CRISTA does not unlawfully discriminate on the basis of race, color, national origin, age, sex, disability, genetic information, or any other protected characteristic. Based on its religious beliefs, CRISTA values and respects the dignity of all persons and appreciates the diversity of God’s creation.