Bilingual Patient Services Rep - Front Desk

Job Description

Job Description

Bilingual Patient Services Representative – Front Office (Harrisonburg, VA)

Pay: $16–$18 per hour | Private Urology Practice | Full-Time

Join Our Team!

Our busy surgical practice is looking for an energetic, friendly, and reliable Patient Services Representative to be the welcoming face of our front office. If you love working with people, thrive in a fast-paced medical setting, and take pride in getting the details right, we'd love to meet you!

This is more than just a front-desk job — you'll be a key part of our patients' care experience from the moment they walk through the door.

What You'll Do

• Answer and route incoming telephone calls
• Greet and check in visitors and patients with a warm, professional attitude
• Register new patients and schedule appointments
• Check patients in and out efficiently
• Collect copayments
• Sort and send outgoing mail
• Provide bilingual (Spanish) translation support during patient exams — helping bridge communication between patients and providers (some medical terminology knowledge required)

What We're Looking For

• Outgoing, friendly personality with excellent phone and communication skills
• Bilingual required (English/Spanish) — comfortable translating in a clinical setting
• Certified Medical Assistant (CMA) preferred, but not required
• Strong attention to detail and accuracy
• Dependable, with regular and reliable attendance — this is essential to keeping our office running smoothly
• Team player who works well in a collaborative, supportive environment

Our Culture

We're proud to be:

• Detail-oriented — we focus on quality and precision in everything we do
• Stable — a well-established practice with strong, dependable processes
• People-oriented — we support one another and value fairness
• Team-oriented — we succeed through cooperation and collaboration

About Blue Ridge Urological

For over 65 years, Blue Ridge Urological has enjoyed a reputation as the leading provider of urological services to the residents of Northwestern Virginia. This busy and successful private practice specializes in providing minimally invasive surgery, advanced procedures and proven techniques to help patients overcome urology problems quickly and comfortably.

Join a practice where your bilingual skills and people-first attitude will make a real difference in patients' lives every single day — all while being part of a stable, supportive team that has your back.