Temporary Member Advisor Specialist

Job Description

Title : Temporary Member Advisor Specialist

Location : Roseville, MN

Job Type : Contract (5 Months)

Compensation : $23/hr

Industry: Insurance
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About the Role
Our client, a well-established organization in the insurance and financial services industry, is seeking Temporary Member Advisor Specialists to support a high-volume enrollment season. This role is ideal for individuals with strong customer service experience-particularly those from retail or restaurant environments-who are passionate about helping members navigate healthcare and prescription plan options.
This is a temporary assignment running through early December, with structured onboarding and licensing support for candidates who are not yet licensed. The position begins in early July and offers a hybrid work arrangement through September, transitioning to primarily onsite work in October to support in-person member interactions. Job Description
The Temporary Member Advisor Specialist serves as a key point of contact for current and prospective members, providing guidance on healthcare, dental, vision, and prescription coverage options. This role requires a customer-first mindset, strong attention to detail, and the ability to manage sensitive information with professionalism.

• Assist members and prospective customers in person, over the phone, and via email to identify needs and resolve questions
• Conduct comprehensive member reviews covering health, dental, vision, and prescription plans
• Accurately complete applications and required documentation
• Enter and maintain member data within internal systems with a high level of accuracy
• Utilize available resources to independently research and resolve inquiries
• Maintain confidentiality and securely handle sensitive member information
• Provide timely, clear, and helpful communication to ensure a positive customer experience
• Document all customer interactions and updates within database systems

Schedule & Assignment Details:

• Hours:
  • July-September: 37.5 hours/week, Monday-Friday, 8:00 a.m. - 4:00 p.m.
  • October-December: 50+ hours/week, with flexibility to complete overtime during weekdays or weekends
• Work setting: Hybrid through September; primarily onsite beginning October 1, with some flexibility for remote overtime hours

Licensing Requirement:
Candidates requiring licensure will begin coursework immediately upon onboarding and must obtain licensure within 30 days of course completion. Qualifications

Required Qualifications:

• High school diploma or equivalent
• Previous customer service experience (retail, restaurant, or similar environments strongly encouraged)
• Strong communication and interpersonal skills
• Ability to manage multiple tasks while maintaining attention to detail
• Comfort working with computers, databases, and standard office technology
• Ability to handle confidential information with integrity
• Willingness to obtain required licensure within designated timelines (if not already licensed)

Preferred Qualifications:

• Active Health & Accident License
• Prior experience in insurance, healthcare, or benefits-related roles
• Experience handling high-volume customer interactions

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: How to Apply
Take the first step on your new career path!To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family's needs. For details, please review our Benefits Summary:


Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.


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