Hands-on product and User testing Specialist

Job Title: Product User Researcher (CPG, Physical Goods) Client Location: Piscataway, NJ Starting: 05/18/2026 Pay Comments: Minimum Pay (per hour): 75.00 Maximum Pay (per hour): 85.00 Hours: Part-time Duration: 5 months Overview Job Description: Product User Researcher for physical goods, focusing on in-person interviews with users and observational studies related to packaging innovation (e.g., toothpaste tubes, mouthwash bottles, pump sprays, caps). This is an on-site, freelance/part-time/project-based role with potential for 10 hours+ per week, with irregular cadence; weekly work is not guaranteed. Responsibilities Conduct In-Person User Interviews: Moderate 1-on-1 sessions in person to observe how users interact with 3D-printed prototypes and existing packaging. Ergonomic Observation: Identify pain points and gain points regarding grip, accessibility, force required, and overall tactile experience. Rapid Synthesis: Provide quick-turnaround debriefs and insights to the Packaging Innovation team to inform design iterations. User Journey Mapping (Plus): Assist in developing user journey maps that track the physical steps of product interaction. Agile Project Schedule: Flexible cadence (up to 10+ hours during active weeks; other weeks may have no active requirements) with on-site interviews typically scheduled on a 3-day to 1-week notice based on prototype availability. Required Qualifications Background in Industrial Design or Ergonomics: Understand 3D product development and physical ergonomics (hand/small object interaction). Moderation Experience: Proven ability to lead user interviews and ethnographies without guiding the participant. Physical UX Instincts: Ability to translate a user’s physical interaction with a package into actionable design feedback. Proximity to Piscataway, NJ: Ability to be on-site for interview days. Comfort with Ambiguity: Enjoys a pilot environment where contributing to a new research program is expected. Preferred Skills Experience with CPG (Consumer Packaged Goods) or personal care categories. Familiarity with Physical Journey Mapping (distinct from digital/marketing funnels). Ability to work occasional non-standard hours (e.g., late afternoons or Saturdays) to accommodate specific user demographics. #J-18808-Ljbffr Skill